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Environmental Management System

The Sprint Environmental Management System (EMS) illustrates our long term commitment to sustainability and supports our principles and procedures to fulfill our Environmental Policy. An environmental-management system refers to the management of an organization's environmental programs in a comprehensive, systematic, planned and documented manner to ensure the highest standards are met. Sprint has patterned its EMS after the International Standard, ISO 14001:2004.


Environmental Aspects

Sprint has identified the following environmental aspects as part of its EMS:

Emissions to air: Sprint works to ensure that Sprint facilities and processes do not adversely impact local air quality. Sources of air emissions may include electric generators, boilers, cooling towers, emissions from employees commuting to work, refrigerants or other ozone-depleting compounds such as fire suppression agents. The Sprint Environmental, Health and Safety (EHS) team works proactively with Sprint facility managers and employees to ensure they have strong air-quality practices in place. EHS has developed guidelines for reclamation of refrigerants and other ozone-depleting compounds. An example of an employee-commute emission-management program is the Sprint Smart Commute Program, which was rolled out in 2010 and is available at more than 1,500 Sprint facilities nationwide. This program allows employees to track their commuting data and document the amount of fuel saved and emissions reduced.

Releases to water: Sprint focuses on spill prevention and control as well as construction impacts. Spill-prevention and control efforts include spill plans, which ensure that our operations have a means to contain and respond to oil/fuel spills; spill-response kits, which cover both petroleum and acid spills to prevent any adverse impact to the environment; and spill-response training for appropriate employees. In addition, Sprint has a Nationwide Spill Response Vendor that provides emergency-response 24-hours a day, 365 days a year to any release that has the potential to impact the environment. On the construction side, wetlands/stream-encroachment efforts ensure wetland and other environmentally sensitive areas are minimally impacted during these activities.

Releases to land: Sprint also actively manages potential releases to land, including risks during the site-selection and construction processes, end-of-life materials management, and management of the disposal of hazardous and regulated waste. Environmental Site Assessment reports are performed and subsequently reviewed to minimize Sprint's impact with potentially or known contaminated properties. Sprint has an industry-leading Electronic Stewardship Policy that ensures responsible handling of end-of-life electronic equipment. In addition, the disposal of hazardous and regulated waste is managed to ensure potentially hazardous materials are not placed in landfills and are recycled if at all possible.

Sprint maintains procedures that identify the environmental impacts of its activities, products and services. These procedures determine potentially significant impacts on the environment. These potential environmental impacts and Sprint policies and procedures are maintained and updated on the EHS internal website, which is available to all employees.

Legal and other requirements

Sprint follows federal and state laws related to its environmental impact to ensure environmental stewardship and responsible disposal of regulated waste.

Sprint has a comprehensive EHS Site Assessment Program, which evaluates approximately 200 critical nationwide sites annually. The Sprint EHS team follows a documented site-assessment process and ongoing monitoring to ensure any deficiencies found in the assessment are corrected so that Sprint is in compliance with regulations and company practices. The site assessment is comprised of 97 questions that evaluate environmental- and safety-regulatory compliance, as well as participation in sustainability programs such as recycling or energy and water conservation.

Objectives, targets and program(s)

Sprint maintains documented environmental objectives and targets within relevant functions and levels at Sprint. Sprint takes actions to preserve natural resources, reduce waste, strengthen our reliance on renewable energy, green our supply chain and ensure a safe and healthy workplace. The following targets have been established for 2017, based on a 2007 baseline year.

  • 90% Phone collection rate for reuse and recycling (collect 9 for every 10 sold annually)
  • 20% Absolute greenhouse gas emissions reduction
  • 15% Electric energy use reduction
  • 10% electrical energy from renewable sources
  • 30% Operational waste to landfill reduction
  • 40% Paper use reduction
  • 100% e-waste reused or recycled
  • 90% (Based on spend) supplier compliance with social and environmental criteria
  • 70% of devices launched quarterly meet Sprint's environmental criteria

Implementation and operation

Resources, roles, responsibility and authority

Sprint will make sure there are adequate resources (financial and personnel) provided to manage, maintain and improve the EMS. There are a number of different departments that are responsible for the Sprint EMS, including Environmental, Health & Safety; Legal; Corporate Responsibility; Asset Disposition; Human Resources; Sprint University (training); Real Estate; Product Management; Retail; and Network.

Training and awareness

Any Sprint employee that is retained in a role that has the potential to cause a significant environmental impact must have the appropriate education and experience and will receive the training needed to hold their position. Most of this training is readily available and conducted online through Sprint University's learning-management system.


Sprint uses various resources to communicate its EMS and Environmental Policy requirements to its employees. These currently include i-Connect (Sprint's intranet), the EHS internal Website, Sprint Re:source (a Corporate Responsibility employee e-newsletter) and Sprint University courses. i-Comply is an annual certification through which Sprint employees demonstrate their understanding of and compliance with all Sprint policies, procedures, obligations and expectations. The Sprint Environmental Policy is referenced in the environmental section of the Code of Conduct. Sprint also has various postings at its employee sites that provide guidelines on environmental behavior such as recycling, energy management and paper-use reduction.

In addition, Sprint has a toll-free number for all employees that provides the following environmental resources: obtaining a material safety data sheet (MSDS) or medical information about chemicals used in the workplace or at home; reporting a chemical or petroleum spill; answering employee questions in regards to environmental, health, safety or fire-protection issues; and for regulatory agencies needing Sprint EHS assistance.

Control of documents

Documents required by the Sprint EMS are controlled. Records are a special type of document and are controlled in accordance with the requirements stated in Sprint's Record Management Compliance Policy. Sprint Environmental Permits, spill reports and other relevant environmental documentation are maintained on our online document management system.

Emergency preparedness and response

Sprint maintains procedures to identify potential emergency situations and potential accidents that can impact the environment and how Sprint responds to them.

The mission of the Sprint Business Continuity Office is to assure the continuation of Sprint's mission-critical business operations and services. It is also there to minimize financial damage and damage to Sprint's brand, its employees and customers during and following significant business disruptions.


Monitoring and measurement

Sprint maintains procedures to monitor and measure, on a regular basis, the key characteristics of its operations that can have a significant environmental impact. Procedures include the documentation of information to monitor performance, applicable operational controls and conformity with Sprint environmental objectives and targets. The Sprint Corporate Responsibility Steering & Leadership Committees are responsible for performance against company Corporate Responsibility (CR) priorities and goals and provide periodic reports (including a scorecard) on our progress toward achieving our environmental goals. The EHS & CR organizations periodically monitor our EMS and make updates as needed.

Evaluation of compliance

Consistent with its commitment to compliance, Sprint maintains procedures for periodically evaluating compliance with applicable legal requirements. Sprint EHS has developed state-specific regulatory fact sheets, which summarize regulatory requirements applicable to Sprint operations. These fact sheets are reviewed annually and updated as needed. In addition, Sprint maintains memberships in various professional EHS organizations and subscribes to environmental periodicals to identify regulatory changes and updates. Sprint Government Affairs and Legal departments work with EHS and CR to assess potential impacts of these changes and evaluate our options and strategy for compliance.

Nonconformity, corrective action and preventive action

Sprint maintains procedures for dealing with actual and potential nonconformities and for taking preventive and corrective actions. Sprint management takes steps to identify and correct hazards in the workplace. Each employee is charged with the responsibility to report recognized hazards to their supervisor, the EHS Helpline and/or the Sprint Ethics Hotline. Sprint EHS personnel are engaged in this process once a hazard or environmental concern is identified.

The Sprint Code of Conduct explicitly states that Sprint is committed to minimizing any adverse impact on the environment and takes seriously its environmental responsibilities regarding hazardous materials handling and permitting, spill prevention, chemical storage and reporting, and end-of-life management of its products. Employees are responsible for observing all environmental, safety and health rules, practices and laws that apply to their job and for taking precautions necessary to protect them, their co-workers and visitors.

Control of records

Sprint maintains records as necessary to demonstrate conformity to the requirements of its EMS and the results achieved. Sprint has established and implemented procedures for the identification, storage, protection, retrieval, retention and disposal of records. Records must remain legible, identifiable and traceable.

Internal audit

Sprint conducts internal audits of the EMS annually within multiple departments including EHS, Legal, Corporate Responsibility and others.

Each of Sprint's significant sites is visited by a member of the Sprint EHS team on an annual basis as part of a formal EHS Site Assessment process. Other sites are assessed on a rotating basis. The EHS Assessment Checklist is used to evaluate various elements of an operation including: safety, environmental, tank permits and systems, and fire protection. Results are recorded and a formal response is provided back to the site manager indicating both non-deficient and deficient items. Correction of deficient items is the responsibility of the local site manager and EHS monitors progress of these actions through its EHS Assessment Database.

Management review

Sprint's Corporate Responsibility Leadership Committee reviews the Sprint EMS annually to ensure it continues to provide Sprint with optimal performance. Reviews include assessing opportunities for improvement and the need for changes to the EMS, including the environmental policy and environmental objectives and targets.