My Order

Find out the status of your order by entering the order number listed in your confirmation email. Your status is available 24 hours after placing your order.

XX-XXXX-1234567 (include all dashes).) or
XXXX-O-12345678 (include all dashes. O is a letter.)

If you placed your order in a store, you will not be able to track it here unless your confirmation number begins with or-pdpm. The store will call you when your order is ready to pick up.

Questions about your order? Let's chat. The "Chat" option is available 24/7, so just look for the Chat icon whenever you need assistance. If the Chat option is unavailable due to high chat volume, please try again later. Rest assured our reps are working quickly to assist all customers in the queue. We look forward to chatting with you.

iPhone 7 shipping estimates

Device Ordered Shipping estimate
Apple iPhone 7
Apple iPhone 7 32GB Black Before 12PM CT on 9/17 Originally: Delivers 9/16-9/23 Revised: Ships by 9/26-9/30
After 12PM CT on 9/17 Ships by 10/11-10/14
Apple iPhone 7 32GB Rose Gold After 6 PM CT on 9/19 Ships by 10/8-10/15
Apple iPhone 7 32GB Silver After 12 PM CT on 9/17 Ships by 10/1-10/12
Apple iPhone 7 32GB Gold After 6 PM CT on 9/19 Ships by 10/1-10/8
Apple iPhone 7 128GB Black Available Now Delivers 2 business days
Apple iPhone 7 128GB Jet Black Before 8 AM CT on 9/9 Ships by 10/7
8 AM CT on 9/9 - 12 PM CT on 9/17 Delivers 10/19-10/26
After 12 PM CT on 9/17 Ships by 11/1-11/14
Apple iPhone 7 128GB Rose Gold 3 PM CT on 9/16 - 12 PM CT on 9/17 Delivers 9/23-10/2
After 12 PM CT on 9/17 Ships by 10/1-10/8
Apple iPhone 7 128GB Silver Before 3PM CT on 9/30 Delivers 10/3-10/5
After 3PM CT on 9/30 Ships by 10/7-10/14
Apple iPhone 7 128GB Gold After 12PM CT on 9/22 Ships by 10/7-10/14
Apple iPhone 7 256GB Black Before 3PM CT on 9/30 Delivers 10/3-10/5
After 3PM CT on 9/30 Ships by 10/6-10/13
Apple iPhone 7 256GB Jet Black Before 11  AM CT on 9/13 Ships by 10/7
11  AM CT on 9/13 - 12 PM CT on 9/17 Delivers 10/19-10/26
12 PM on 9/17 - 4PM CT on 9/23 Delivers 10/28-11/4
After 4PM CT on 9/23 Ships by 11/1-11/14
Apple iPhone 7 256GB Rose Gold After 12PM CT on 9/22 Ships by 10/10-10/17
Apple iPhone 7 256GB Silver Before 4PM CT on 9/29 Ships by 9/26-10/6
After 4PM CT on 9/29 Ships by 10/8-10/15
Apple iPhone 7 256GB Gold Available Now Delivers 2 business days
Apple iPhone 7 Plus
Apple iPhone 7 Plus 32GB Black Before 11 AM CT on 9/13 Originally: Ships by 9/30 Revised: Ships 10/4-10/11
11  AM CT on 9/13 - 12 PM CT on 9/17 Delivers 10/19-10/26
12 PM CT on 9/17 - 4PM CT on 9/29 Ships by 11/1-11/14
After 4PM CT on 9/29 Ships by 11/15-11/30
Apple iPhone 7 Plus 32GB Rose Gold Before 11 AM CT on 9/13 Originally: Ships by 9/30 Revised: Ships 10/4-10/11
11  AM CT on 9/13 - 3 PM CT on 9/16 Delivers 10/12-10/19
3 PM on 9/16 - 4PM CT on 9/23 Ships by 10/19-10/26
4PM CT on 9/23 - 4PM CT on 9/29 Ships by 10/26-11/3
After 4PM CT on 9/29 Ships by 11/17-11/25
Apple iPhone 7 Plus 32GB Silver Before 3 PM CT on 9/16 Originally: Delivers 9/23-9/30 Revised: Ships by 10/4-10/11
3PM CT on 9/16 - 12 PM CT on 9/17 Delivers 10/10-10/24
12PM CT on 9/17 - 12PM CT on 9/22 Delivers 10/16-10/30
12 PM CT on 9/22 - 4PM CT on 9/29 Ships by 11/1-11/7
After 4PM CT on 9/29 Ships by 11/3-11/10
Apple iPhone 7 Plus 32GB Gold Before 3 PM CT on 9/14 Delivers 9/23-9/30
3 PM CT on 9/14 - 12 PM CT on 9/17 Delivers 9/23-10/2
After 12 PM CT on 9/17 Ships by 10/12-10/26
Apple iPhone 7  Plus 128GB Black Before 11 AM CT on 9/13 Originally: Ships by 9/30 Revised: Ships 10/4-10/18
11 AM CT on 9/13 - 3 PM CT 9/16 Delivers 10/10-10/19
3 PM CT on 9/16 - 12 PM CT on 9/17 Delivers 10/21-10/28
12 PM CT on 9/17 - 12 PM CT on 9/22 Delivers 10/23-11/16
After 12 PM CT on 9/22 Ships by 11/9-11/23
Apple iPhone 7 Plus 128GB Jet Black Before 8 AM CT on 9/9 Ships by 10/7
8 AM CT on 9/9 - 11 AM CT 9/9 Ships by 10/21
11 AM CT on 9/9 - 3 PM CT on 9/16 Delivers 11/11-11/18
3 PM CT on 9/16 - 12 PM CT on 9/22 Delivers 11/18-11/25
12 PM CT on 9/22 - 7PM CT on 9/27 Ships by 11/28-12/5
After 7PM CT on 9/27 Ships by 11/28-12/12
Apple iPhone 7 Plus 128GB Rose Gold Before 11 AM CT on 9/13 Ships by 9/30
11 AM CT on 9/13 - 3 PM CT 9/16 Delivers 10/12-10/19
3 PM CT 9/16 - 12 PM CT on 9/17 Delivers 10/19-10/26
12 PM CT on 9/17 - 12 PM CT on 9/22 Delivers 11/1-11/14
12 PM CT on 9/22 - 4PM CT on 9/29 Ships by 11/11-11/17
After 4PM CT on 9/29 Ships by 11/17-11/25
Apple iPhone 7 Plus 128GB  Silver Before 11 AM CT on 9/13 Originally: Ships by 9/30 Revised: Ships by 10/4-10/11
11 AM CT 9/13 - 12 PM CT on 9/17 Delivers 10/12-10/19
12 PM CT on 9/17 - 12 PM CT on 9/22 Delivers 10/16-10/30
12 PM CT on 9/22 - 4PM CT on 9/29 Ships by 10/27-11/3
After 4PM CT on 9/29 Ships by 11/3-11/10
Apple iPhone 7 Plus 128GB Gold Before 11 AM CT on 9/13 Ships by 9/30
11 AM CT 9/13 - 12 PM CT 9/17 Delivers 10/12-10/19
12 PM CT on 9/17 - 12 PM CT on 9/22 Delivers 10/16-10/30
12 PM CT on 9/22 - 7PM CT on 9/27 Ships by 10/27-11/3
After 7PM CT on 9/27 Ships by 10/27- 11/11
Apple iPhone 7 Plus 256GB Black Before 3 PM CT on 9/16 Delivers 9/23-9/30
3 PM CT 9/16 - 12 PM CT 9/17 Delivers 9/30-10/7
12 PM CT on 9/17 - 7PM CT on 9/27 Ships by 10/16-10/30
After 7PM CT on 9/27 Ships by 10/18-11/1
Apple iPhone 7 Plus 256GB Jet Black Before 8 AM CT on 9/9 Ships by 10/7
8 AM CT 9/9 - 11 AM CT 9/13 Ships by 10/21
11 AM CT on 9/13 - 12PM CT on 9/22 Delivers 11/11-11/18
After 12 PM CT on 9/22 Ships by 11/28-12/5
Apple iPhone 7 Plus 256GB Rose Gold Before 3 PM CT on 9/16 Originally: Ships by 9/23-9/30 Revised: Ships by 10/4-10/11
3 PM CT 9/16 - 12 PM CT 9/17 Delivers 9/27-10/10
12 PM CT on 9/17 - 7PM CT on 9/27 Ships by 10/16-10/30
After 7PM CT on 9/27 Ships by 10/25-11/11
Apple iPhone 7 Plus 256GB Silver Before 12 PM CT on 9/17 Originally: Delivers 9/23-9/30 Revised: Ships by 10/3-10/11
12 PM CT on 9/17 - 7PM CT on 9/27 Ships by 10/16-10/30
After 7PM CT on 9/27 Ships by 10/25-11/11
Apple iPhone 7 Plus 256GB Gold Before 12 PM CT on 9/17 Originally: Delivers 9/23-9/30 Revised: Ships by 10/1-10/5
12 PM CT on 9/17 - 7PM CT on 9/27 Ships by 10/16-10/30
After 7PM CT on 9/27 Ships by 10/25-11/11

Related links

Planning to swap your handset for one already in your account?

Visit www.sprint.com/activate

Curious about all the cool features on your new phone?

Check out these support articles

Have questions about your mail-in rebate?

Visit www.sprint.com/rebate