My Order

Find out the status of your order by entering the order number listed in your confirmation email. Your status is available 24 hours after placing your order.

XX-XXXX-1234567 (include all dashes).) or
XXXX-O-12345678 (include all dashes. O is a letter.)

If you placed your order in a store, you will not be able to track it here unless your confirmation number begins with or-pdpm. The store will call you when your order is ready to pick up.

Questions about your order? Let's chat. The "Chat" option is available 24/7, so just look for the Chat icon whenever you need assistance. If the Chat option is unavailable due to high chat volume, please try again later. Rest assured our reps are working quickly to assist all customers in the queue. We look forward to chatting with you.

iPhone 7 shipping estimates

The dates provided are estimates and may change based on inventory availability. If you provided an email address along with your order, you will receive an email update when dates change.

Device Ordered Shipping estimate
Apple iPhone 7
Apple iPhone 7 32GB Black Available Now Delivers 2 business days
Apple iPhone 7 32GB Rose Gold Available Now Delivers 2 business days
Apple iPhone 7 32GB Silver Available Now Delivers 2 business days
Apple iPhone 7 32GB Gold Available Now Delivers 2 business days
Apple iPhone 7 128GB Black Available Now Delivers 2 business days
Apple iPhone 7 128GB Jet Black Available Now Delivers 2 business days
Apple iPhone 7 128GB Rose Gold Available Now Delivers 2 business days
Apple iPhone 7 128GB Silver Available Now Delivers 2 business days
Apple iPhone 7 128GB Gold Available Now Delivers 2 business days
Apple iPhone 7 256GB Black Available Now Delivers 2 business days
Apple iPhone 7 256GB Jet Black Available Now Delivers 2 business days
Apple iPhone 7 256GB Rose Gold Available Now Delivers 2 business days
Apple iPhone 7 256GB Silver Available Now Delivers 2 business days
Apple iPhone 7 256GB Gold Available Now Delivers 2 business days
Apple iPhone 7 Plus
Apple iPhone 7 Plus 32GB Black Before 12PM CT on 11/14 Ships by 11/15-11/30
After 12PM CT on 11/14 Ships by 11/30-12/9
Apple iPhone 7 Plus 32GB Rose Gold 12PM CT on 10/26 - 11:30 AM CT on 11/22 Ships by 11/21-12/5
11:30 AM CT on 11/22 - 11:30 AM CT on 11/28 Ships by 11/22-12/5
After 11:30 AM CT on 11/28 Ships by 11/30-12/14
Apple iPhone 7 Plus 32GB Silver Before 11:30 AM CT on 11/22 Ships by 11/21-11/30
11:30 AM CT on 11/22 - 11:30 AM CT on 11/28 Ships by 11/22-12/5
After 11:30 AM CT on 11/28 Ships by 11/30-12/14
Apple iPhone 7 Plus 32GB Gold 10AM CT on 10/28 - 11:30 AM CT on 11/22 Ships by 11/14-12/5
11:30 AM CT on 11/22 - 11:30 AM CT on 11/28 Ships by 11/22-12/5
After 11:30 AM CT on 11/28 Ships by 11/30-12/7
Apple iPhone 7  Plus 128GB Black Before 11 AM CT on 10/10 Ships by 11/21-12/5
11 AM CT on 10/10 - 12PM CT on 10/26 Ships by 11/21-12/12
12PM CT on 10/26 - 11:30 AM CT on 11/22 Ships by 11/21-12/19
11:30 AM CT on 11/22 - 11:30 AM CT on 11/28 Ships by 11/22-12/19
After 11:30 AM CT on 11/28 Ships by 11/28-12/19
Apple iPhone 7 Plus 128GB Jet Black 12 PM CT on 9/22 - 7PM CT on 9/27 Ships by 11/28-12/5
7PM CT on 9/27 - 11 AM CT on 10/10 Ships by 11/28-12/12
After 11 AM CT on 10/10 Ships by 11/28-12/12
Apple iPhone 7 Plus 128GB Rose Gold After 1:30 PM CT on 11/08 Ships by 11/22-12/5
Apple iPhone 7 Plus 128GB  Silver Before 11:30 AM CT on 11/22 Ships by 11/21-12/9
11:30 AM CT on 11/22 - 11:30 AM CT on 11/28 Ships by 11/22-12/9
After 11:30 AM CT on 11/28 Ships by 11/28-12/9
Apple iPhone 7 Plus 128GB Gold Before 11:30 AM CT on 11/22 Ships by 11/16-11/30
11:30 AM CT on 11/22 - 11:30 AM CT on 11/28 Ships by 11/22-12/5
After 11:30 AM CT on 11/28 Ships by 11/28-12/5
Apple iPhone 7 Plus 256GB Black 12 PM CT on 10/18 - 1 PM CT on 10/21 Ships by 11/12-11/19
1PM CT on 10/21 - 12PM CT on 10/26 Ships by 11/19-11/26
12PM CT on 10/26 - 10AM CT on 10/28 Ships by 11/19-12/3
10AM CT on 10/28 - 1:30PM CT on 11/8 Ships by 11/19-12/10
1:30 PM CT on 11/08 - 11:30 AM CT on 11/28 Ships by 11/26-12/19
After 11:30 AM CT on 11/28 Ships by 11/28-12/19
Apple iPhone 7 Plus 256GB Jet Black Before 12PM CT on 11/1 Ships by 11/14-12/16
After 12PM CT on 11/1 Ships by 11/28-12/26
Apple iPhone 7 Plus 256GB Rose Gold After 11:30 AM CT on 11/22 Ships by 11/28-12/7
Apple iPhone 7 Plus 256GB Silver After 1PM CT on 11/17 Ships by 11/28-12/19
Apple iPhone 7 Plus 256GB Gold After 11:30 AM CT on 11/22 Ships by 11/28-12/19

Related links

Planning to swap your handset for one already in your account?

Visit www.sprint.com/activate

Curious about all the cool features on your new phone?

Check out these support articles

Have questions about your mail-in rebate?

Visit www.sprint.com/rebate