My Order

Find out the status of your order by entering the order number listed in your confirmation email. Your status is available 24 hours after placing your order.

XX-XXXX-1234567 (include all dashes).) or
XXXX-O-12345678 (include all dashes. O is a letter.)

If you placed your order in a store, you will not be able to track it here. The store will call you when your order is ready to pick up.

Related links

Planning to swap your handset for one already in your account?


Curious about all the cool features on your new phone?

Check out these support articles

Have questions about your mail-in rebate?