My Order

Find out the status of your order by entering the order number listed in your confirmation email. Your status is available 24 hours after placing your order.

XX-XXXX-1234567 (include all dashes).) or
XXXX-O-12345678 (include all dashes. O is a letter.)

If you placed your order in a store, you will not be able to track it here unless your confirmation number begins with or-pdpm. The store will call you when your order is ready to pick up.

Questions about your order? Let's chat. The "Chat" option is available 24/7, so just look for the Chat icon whenever you need assistance. If the Chat option is unavailable due to high chat volume, please try again later. Rest assured our reps are working quickly to assist all customers in the queue. We look forward to chatting with you.

iPhone 7 shipping estimates

The dates provided are estimates and may change based on inventory availability. If you provided an email address along with your order, you will receive an email update when dates change.

Device Ordered Shipping estimate
Apple iPhone 7    
Apple iPhone 7 128GB Red Available now Delivers 2 business days
Apple iPhone 7 256GB Red Ships by 4/21 n/a
Apple iPhone 7 Plus    
Apple iPhone 7 Plus 128GB Red Available now Delivers 2 business days
Apple iPhone 7 Plus 256GB Red Available now Delivers 2 business days
Apple iPhone SE    
Apple iPhone SE 32GB Gold Ships by 4/21 n/a
Apple iPhone SE 32GB Rose Gold Ships by 4/21 n/a
Apple iPhone SE 32GB Silver Ships by 4/21 n/a
Apple iPhone SE 32GB Space Gray Available now Delivers 2 business days
Apple iPhone SE 128GB Gold Ships by 4/21 n/a
Apple iPhone SE 128GB Rose Gold Ships by 4/21 n/a
Apple iPhone SE 128GB Silver Ships by 4/21 n/a
Apple iPhone SE 128GB Space Gray Available now Delivers 2 business days
Apple iPad    
Apple iPad 32GB Gold Ships by 4/7 n/a
Apple iPad 32GB Silver Ships by 4/7 n/a
Apple iPad 32GB Space Gray Ships by 4/7 n/a
Apple iPad 128GB Gold Ships by 4/21 n/a
Apple iPad 128GB Silver Ships by 4/21 n/a
Apple iPad 128GB Space Gray Ships by 4/21 n/a

Related links

Planning to swap your handset for one already in your account?

Visit www.sprint.com/activate

Curious about all the cool features on your new phone?

Check out these support articles

Have questions about your mail-in rebate?

Visit www.sprint.com/rebate