My Order

Find out the status of your order by entering the order number listed in your confirmation email. Your status is available 24 hours after placing your order.

XX-XXXX-1234567 (include all dashes).) or
XXXX-O-12345678 (include all dashes. O is a letter.)

If you placed your order in a store, you will not be able to track it here unless your confirmation number begins with or-pdpm. The store will call you when your order is ready to pick up.

iPhone 7 shipping estimates

Device  Ordered  Shipping estimate 
Apple iPhone 7
Apple iPhone 7 32GB Black Before 12PM CT on 9/17 Original SLA Delivers 9/16-9/23 Revised SLA Ships by 9/26-9/30
After 12PM CT on 9/17 Ships by 10/11-10/14
Apple iPhone 7 32GB Rose Gold After 6 PM CT on 9/19 Ships by 10/8-10/15
Apple iPhone 7 32GB Silver After 12 PM CT on 9/17 Ships by 9/27-10/12
Apple iPhone 7 32GB Gold After 6 PM CT on 9/19 Ships by 10/1-10/8
Apple iPhone 7 128GB Black Available Now Delivers 2 business days
Apple iPhone 7 128GB Jet Black Before 8 AM CT on 9/9 Ships by 10/7
8 AM CT on 9/9 - 12 PM CT on 9/17 Delivers 10/19-10/26
After 12 PM CT on 9/17 Ships by 11/1-11/14
Apple iPhone 7 128GB Rose Gold 3 PM CT on 9/16 - 12 PM CT on 9/17 Delivers 9/23-10/2
After 12 PM CT on 9/17 Ships by 10/1-10/8
Apple iPhone 7 128GB Silver Available Now Delivers 2 business days
Apple iPhone 7 128GB Gold After 12PM CT on 9/22 Ships by 10/7-10/14
Apple iPhone 7 256GB Black Available Now Delivers 2 business days
Apple iPhone 7 256GB Jet Black Before 11  AM CT on 9/13 Ships by 10/7
11  AM CT on 9/13 - 12 PM CT on 9/17 Delivers 10/19-10/26
12 PM on 9/17 - 4PM CT on 9/23 Delivers 10/28-11/4
After 4PM CT on 9/23 Ships by 11/1-11/14
Apple iPhone 7 256GB Rose Gold After 12PM CT on 9/22 Ships by 10/10-10/17
Apple iPhone 7 256GB Silver After 1PM CT on 9/26 Ships by 9/26-10/6
Apple iPhone 7 256GB Gold After 12PM CT on 9/22 Ships by 9/29-10/6
Apple iPhone 7 Plus
Apple iPhone 7 Plus 32GB Black Before 11 AM CT on 9/13 Ships by 9/30
11  AM CT on 9/13 - 12 PM CT on 9/17 Delivers 10/19-10/26
After 7PM CT on 9/28 Ships by 11/1-11/14
Apple iPhone 7 Plus 32GB Rose Gold Before 11 AM CT on 9/13 Ships by 9/30
11  AM CT on 9/13 - 3 PM CT on 9/16 Delivers 10/12-10/19
3 PM on 9/16 - 4PM CT on 9/23 Ships by 10/19-10/26
After 4PM CT on 9/23 Ships by 10/26-11/3
Apple iPhone 7 Plus 32GB Silver Before 3 PM CT on 9/16 Delivers 9/23-9/30
3PM CT on 9/16 - 12 PM CT on 9/17 Delivers 10/10-10/24
12PM CT on 9/17 - 12PM CT on 9/22 Delivers 10/16-10/30
After 12 PM CT on 9/22 Ships by 11/1-11/7
Apple iPhone 7 Plus 32GB Gold Before 3 PM CT on 9/14 Delivers 9/23-9/30
3 PM CT on 9/14 - 12 PM CT on 9/17 Delivers 9/23-10/2
After 12 PM CT on 9/17 Ships by 10/12-10/26
Apple iPhone 7  Plus 128GB Black Before 11 AM CT on 9/13 Ships by 9/30
11 AM CT on 9/13 - 3 PM CT 9/16   Delivers 10/10-10/19
3 PM CT on 9/16 - 12 PM CT on 9/17 Delivers 10/21-10/28
12 PM CT on 9/17 - 12 PM CT on 9/22 Delivers 10/23-11/16
After 12 PM CT on 9/22 Ships by 11/9-11/23
Apple iPhone 7 Plus 128GB Jet Black Before 8 AM CT on 9/9 Ships by 10/7
8 AM CT on 9/9 - 11 AM CT 9/9   Ships by 10/21
11 AM CT on 9/9 - 3 PM CT on 9/16 Delivers 11/11-11/18
3 PM CT on 9/16 - 12 PM CT on 9/22 Delivers 11/18-11/25
12 PM CT on 9/22 - 7PM CT on 9/28 Ships by 11/28-12/5
After 7PM CT on 9/28 Ships by 11/28-12/12
Apple iPhone 7 Plus 128GB Rose Gold Before 11 AM CT on 9/13 Ships by 9/30
11 AM CT on 9/13 - 3 PM CT 9/16   Delivers 10/12-10/19
3 PM CT 9/16 - 12 PM CT on 9/17   Delivers 10/19-10/26
12 PM CT on 9/17 - 12 PM CT on 9/22 Delivers 11/1-11/14
After 12 PM CT on 9/22 Ships by 11/11-11/17
Apple iPhone 7 Plus 128GB  Silver  Before 11 AM CT on 9/13 Ship by 9/30
11 AM CT 9/13 - 12 PM CT 9/17   Delivers 10/12-10/19 
After 12 PM CT on 9/17 Delivers 10/16-10/30
Apple iPhone 7 Plus 128GB Gold Before 11 AM CT on 9/13 Ships by 9/30
11 AM CT 9/13 - 12 PM CT 9/17   Delivers 10/12-10/19 
12 PM CT on 9/17 - 12 PM CT on 9/22 Delivers 10/16-10/30
12 PM CT on 9/22 - 7PM CT on 9/28 Ships by 10/27-11/3
After 7PM CT on 9/28 Ships by 10/27- 11/11
Apple iPhone 7 Plus 256GB Black Before 3 PM CT on 9/16 Delivers 9/23-9/30
3 PM CT 9/16 - 12 PM CT 9/17   Delivers 9/30-10/7
12 PM CT on 9/17 - 7PM CT on 9/28 Ships by 10/16-10/30
After 7PM CT on 9/28 Ships by 10/18-11/1
Apple iPhone 7 Plus 256GB Jet Black Before 8 AM CT on 9/9 Ships by 10/7
8 AM CT 9/9 - 11 AM CT 9/13   Ships by 10/21 
11 AM CT on 9/13 - 12PM CT on 9/22 Delivers 11/11-11/18
After 12 PM CT on 9/22 Ships by 11/28-12/5
Apple iPhone 7 Plus 256GB Rose Gold Before 3 PM CT on 9/16 Ships by 9/23-9/30
3 PM CT 9/16 - 12 PM CT 9/17   Delivers 9/27-10/10
12 PM CT on 9/17 - 7PM CT on 9/28 Ships by 10/16-10/30
After 7PM CT on 9/28 Ships by 10/25-11/11
Apple iPhone 7 Plus 256GB Silver Before 12 PM CT on 9/17 Originally: Delivers 9/23-9/30 Revised: Ships by 10/3-10/7
12 PM CT on 9/17 - 7PM CT on 9/28 Ships by 10/16-10/30
After 7PM CT on 9/28 Ships by 10/25-11/11
Apple iPhone 7 Plus 256GB Gold Before 12 PM CT on 9/17 Originally: Delivers 9/23-9/30 Revised: Ships by 10/3-10/7
12 PM CT on 9/17 - 7PM CT on 9/28 Ships by 10/16-10/30
After 7PM CT on 9/28 Ships by 10/25-11/11

Related links

Planning to swap your handset for one already in your account?

Visit www.sprint.com/activate

Curious about all the cool features on your new phone?

Check out these support articles

Have questions about your mail-in rebate?

Visit www.sprint.com/rebate