My Order

Find out the status of your order by entering the order number listed in your confirmation email. Your status is available 24 hours after placing your order.

XX-XXXX-1234567 (include all dashes).) or
XXXX-O-12345678 (include all dashes. O is a letter.)

If you placed your order in a store, you will not be able to track it here unless your confirmation number begins with or-pdpm. The store will call you when your order is ready to pick up.

iPhone 7 shipping estimates

Device  Ordered  Shipping estimate 
Apple iPhone 7
Apple iPhone 7 32GB Black   Before 3 PM CT on 9/16 Delivers 9/16-9/23
3 PM CT on 9/16 - 12 PM CT on 9/17 Delivers 9/23-9/30
12 PM CT on 9/17 - 6 PM CT on 9/19 Delivers 10/11-10/14
After 6 PM CT on 9/19 Delivers 10/11-10/24
After 12:30 PM CT on 9/22 Ships by 10/11-10/24
Apple iPhone 7 32GB Silver   Before 12 PM CT on 9/17 Delivers 9/17-9/23
After 12 PM CT on 9/17 Delivers 9/27-10/10
After 12:30 PM CT on 9/22 Ships by 9/27-10/12
Apple iPhone 7 32GB Gold Before 6 PM CT on 9/19 Delivers 9/21-9/23
After 6 PM CT on 9/19 Delivers 10/1-10/18
After 12:30 PM CT on 9/22 Ships by 10/1-10/8
Apple iPhone 7 32GB Rose Gold Before 6 PM CT on 9/19 Delivers 9/21-9/23
After 6 PM CT on 9/19 Delivers 10/8-10/15
After 12:30 PM CT on 9/22 Ships by 10/8-10/15
Apple iPhone 7 128GB Black Available now  Delivers 2 business days
After 12:30 PM CT on 9/22 Available NOW
Apple iPhone 7 128GB Silver Available now  Delivers 2 business days
After 12:30 PM CT on 9/22 Available NOW
Apple iPhone 7 128GB Gold Available now  Delivers 2 business days
After 12:30 PM CT on 9/22 Ships by 10/7-10/14
Apple iPhone 7 128GB Rose Gold Before 3 PM CT on 9/16 Delivers 9/16-9/23
3 PM CT on 9/16 - 12 PM CT on 9/17 Delivers 9/23-10/2
After 12 PM CT on 9/17 Delivers 10/1-10/8
After 12:30 PM CT on 9/22 Ships by 10/1-10/8
Apple iPhone 7 128GB Jet Black Before 8 AM CT on 9/9 Ships by 10/7
8 AM CT on 9/9 - 12 PM CT on 9/17 Delivers 10/19-10/26
After 12 PM CT on 9/17 Delivers 11/1-11/14
After 12:30 PM CT on 9/22 Ships by 11/1-11/14
Apple iPhone 7 256GB Black Available now  Delivers 2 business days
After 12:30 PM CT on 9/22 Available NOW
Apple iPhone 7 256GB Silver Available now  Delivers 2 business days
After 12:30 PM CT on 9/22 Available NOW
Apple iPhone 7 256GB Gold Available now  Delivers 2 business days
After 12:30 PM CT on 9/22 Ships by 9/29-10/6
Apple iPhone 7 256GB Rose Gold Available now  Delivers 2 business days
After 12:30 PM CT on 9/22 Ships by 10/10-10/17
Apple iPhone 7 256GB Jet Black Before 11  AM CT on 9/13 Ships by 11/1-11/14
11  AM CT on 9/13 - 3 PM CT on 9/17 Delivers 10/12-10/19
After 3 PM on 9/16 Delivers 10/19-10/26
After 12:30 PM CT on 9/22 Ships by 10/28-11/4
Apple iPhone 7 Plus
Apple iPhone 7 Plus 32GB Black   Before 11 AM CT on 9/13 Ships by 9/30
11  AM CT on 9/13 - 12 PM CT on 9/17 Delivers 10/19-10/26
After 12 PM on 9/17 Delivers 11/1-11/14
After 12:30 PM CT on 9/22 Ships by 11/1-11/14
Apple iPhone 7 Plus 32GB Silver   Before 3 PM CT on 9/13 Delivers 9/23-9/30
3 PM CT on 9/13 - 12 PM CT on 9/17 Delivers 10/10-10/24
After 12 PM on 9/17 Delivers 10/16-10/30
After 12:30 PM CT on 9/22 Ships by 11/1-11/7
Apple iPhone 7 Plus 32GB Gold Before 3 PM CT on 9/13 Delivers 9/23-9/30
3 PM CT on 9/13 - 12 PM CT on 9/17 Delivers 9/23-10/2
After 12 PM on 9/17 Delivers 10/16-10/30
After 12:30 PM CT on 9/22 Ships by 10/12-10/26
Apple iPhone 7 Plus 32GB Rose Gold Before 11 AM CT on 9/13 Ships by 9/30
11  AM CT on 9/13 - 12 PM CT on 9/17 Delivers 10/19-10/26
After 12 PM on 9/17 Delivers 11/1-11/14
After 12:30 PM CT on 9/22 Ships by 10/19-10/26
Apple iPhone 7  Plus 128GB Black Before 11 AM CT on 9/13 Ships by 9/30
11 AM CT on 9/13 - 3 PM CT 9/16  Delivers 10/10-10/19
3 PM CT on 9/16 - 12 PM CT on 9/17 Delivers 10/21-10/28
After 12 PM CT on 9/17 Delivers 10/23-11/16
After 12:30 PM CT on 9/22 Ships by 11/9-11/23
Apple iPhone 7 Plus 128GB Jet Black Before 8 AM CT on 9/9 Ships by 10/7
8 AM CT on 9/9 - 11 AM CT 9/9  Ships by 10/21
11 AM CT on 9/9 - 3 PM CT on 9/16 Delivers 11/11-11/18
After 3 PM CT on 9/16 Delivers 11/18-11/25
After 12:30 PM CT on 9/22 Ships by 11/28-12/5
Apple iPhone 7 Plus 128GB Rose Gold Before 11 AM CT on 9/13 Ships by 9/30
11 AM CT on 9/13 - 3 PM CT 9/16  Delivers 10/12-10/19
3 PM CT 9/16 - 12 PM CT on 9/17  Delivers 10/19-10/26
After 12 PM CT on 9/17 Delivers 11/1-11/14
After 12:30 PM CT on 9/22 Ships by 11/11-11/17
Apple iPhone 7 Plus 128GB   Silver  Before 11 AM CT on 9/13 Ship by 9/30
11 AM CT 9/13 - 12 PM CT 9/17  Delivers 10/12-10/19 
After 12 PM CT on 9/17 Delivers 10/16-10/30
After 12:30 PM CT on 9/22 Ships by 10/27- 11/3
Apple iPhone 7 Plus 128GB Gold   Before 11 AM CT on 9/13 Ship by 9/30
11 AM CT 9/13 - 12 PM CT 9/17  Delivers 10/12-10/19 
After 12 PM CT on 9/17 Delivers 10/16-10/30
After 12:30 PM CT on 9/22 Ships by 10/27- 11/3
Apple iPhone 7 Plus 256GB Black Before 3 PM CT on 9/16 Delivers 9/23-9/30
3 PM CT 9/16 - 12 PM CT 9/17  Delivers 9/30-10/7
After 12 PM CT on 9/17 Delivers 10/16-10/30
After 12:30 PM CT on 9/22 Ships by 10/16-10/30
Apple iPhone 7 Plus 256GB Jet Black Before 8 AM CT on 9/9 Ships by 10/26-11/3
8 AM CT 9/9 - 11 AM CT 9/13  Ships by 10/21 
After 11 AM CT on 9/13 Delivers 11/11-11/18
After 12:30 PM CT on 9/22 Ships by 11/28-12/5
Apple iPhone 7 Plus 256GB Rose Gold Before 3 PM CT on 9/16 Delivers 9/23-9/30
3 PM CT 9/16 - 12 PM CT 9/17  Delivers 9/27-10/10
After 12 PM CT on 9/17 Delivers 10/16-10/30
After 12:30 PM CT on 9/22 Ships by 10/16-10/30
Apple iPhone 7 Plus 256GB Silver Before 12 PM CT on 9/17 Delivers 9/23-9/30
After 12 PM CT on 9/17 Delivers 10/16-10/30
After 12:30 PM CT on 9/22 Ships by 10/16-10/30
Apple iPhone 7 Plus 256GB Gold Before 12 PM CT on 9/17 Delivers 9/23-9/30
After 12 PM CT on 9/17 Delivers 10/16-10/30
After 12:30 PM CT on 9/22 Ships by 10/16-10/30

Related links

Planning to swap your handset for one already in your account?

Visit www.sprint.com/activate

Curious about all the cool features on your new phone?

Check out these support articles

Have questions about your mail-in rebate?

Visit www.sprint.com/rebate