Customer service

Get solutions to common questions and issues 24/7.
Customer service

This section supports personal wireless customers only.

Support Help:

Devices
Accounts
Services
$70 Unlimited Plan FAQs
Family Plan Share Pack FAQs
Sprint Zone

Chat:

When is chat available?

Sign in to My Sprint to manage your account online

Social Customer Care:


Sprint Customer Service phone number:
888-211-4727
If troubleshooting your Sprint phone, please contact us from a different phone.

Postal Mail:

Mailing address and additional details

Purchases

Shop now
Upgrade now
Add a phone

Current customers:

Call 866-866-7509

New customers:

Call 866-866-7509 to start service with Sprint.


Mon - Fri: 6am CST - 10pm CST

Sat: 7am CST - 9PM CST

Sun: 8am CST - 9PM CST

Payments

Pay online

Pay by phone:

Dial *3 from your Sprint phone
If you would like to make a payment by speaking with a customer service representative, there is a $5 Convenience Fee that will appear on your next bill.

Bill pay through your bank

Use the following address:
Sprint
PO Box 4191
Carol Stream, IL 60197-4191

Pay by mail:

Sprint
PO Box 4191
Carol Stream, IL 60197-4191

Customer service

This section supports wireline, residential and business landline customers.

Self Service

Pay Bill
Moving? Change of address form for business landline
Email us
Make a Sprint FonCard call - 800-366-2255
Refresh a Sprint Prepaid Card - 800-366-0707

Phone

wireline services - 877-877-8748

Customer service

This section supports business customers with wireless devices on their account.

My Sprint Business:

Service and Solutions
Upgrade your phone

Support Help:

Devices
Transfer? Change of ownership instructions
Moving? Change of address form for businesses

Chat:
Chat with us

Phone:

account questions - 800-927-2199

Postal Mail:

Mailing address and additional details

Sales

Become an insider:
Sign up for exclusive news and information from Sprint Business.
Request a follow-up:
Reach out to Sprint Business to learn more about our solutions and answer any questions you have.
Find a store:
Access our Store Locator to find a convenient location to meet face to face with a business sales rep.

Call:

1-4 employees - 866-805-9890

5+ employees - 866-313-6672

Converged wireline and wireless:
866-653-1056

Fixed Mobile Convergence

Unified Communications & Collaboration

Global SIP Trunking

Mobile Integration

Wireless LAN

Internet connectivity:
866-653-1056

MPLS

Dedicated Internet access

Business Class DSL

Ethernet Access

VOIP and Managed Services:
866-653-1056

Nuevos clientes de negocio
En español - 800-230-9709

International chat

International Email

While in the U.S., Puerto Rico, and U.S. Virgin Islands:
888-226-7212

While traveling abroad:
817-698-4199

Sales Contact by Country

Call us toll-free from these countries.
Available at most landline and some pay phones. Be aware that hotels may charge you extra fees for the call.

Canada: 1-866-805-9890
Caribbean Islands: 1-866-313-6672
France: 1-866-634-3843
Germany: 0800-180-0951
Mexico: 001-877-294-9003
Italy: 800-787-986
Trinidad & Tobago: 800-201-7545
United Kingdom: 0808-234-6616

Toll number available for all other countries: +1-817-698-4199

Atención a clientes

En Sprint estamos comprometidos a brindarte el mejor servicio al cliente. Es posible que tengas que realizar algunas tareas de solución de problemas. Por tanto, por favor, llámanos desde un teléfono distinto al que pueda necesitar atención.

Desde tu móvil Sprint: Marcar *2, y luego 5
Desde un teléfono fijo: 888-211-4727

Por correo:
KSOPHT0101-Z4300
6391 Sprint Parkway
Overland Park KS 66251-4300

Por favor incluye la siguiente información en toda la correspondencia escrita:
Nombre del cliente
Número de teléfono del celular/móvil
Número de cuenta
PIN (Si tienes una cuenta Sprint Nextel)

Si la información de arriba no es proporcionada, tu requerimiento será retrasado. Gracias.

Compras

Sprint te ofrece una gran variedad de teléfonos, planes, servicios y accesorios.

Para compras:
Marcar 866-912-9402
Para clientes de negocios:
Marcar 800-230-9709

Encuentra una tienda cerca de ti.

Pagos

Hay maneras fáciles de pagar tu cuenta Sprint.

Desde tu móvil Sprint:
Marcar *2, y luego 5
Desde un teléfono fijo:
Marcar 888-211-4727, y luego 5

Paga tu factura a través de tu banco
Por favor usa la siguiente dirección:
Sprint
PO Box 4191
Carol Stream, IL 60197-4191

Pagos por correo:
Sprint
PO Box 4191
Carol Stream, IL 60197-4191

This section supports personal wireless customers only.

Support Help:

Devices
Accounts
Services
$70 Unlimited Plan FAQs
Family Plan Share Pack FAQs
Sprint Zone

Chat:

When is chat available?

Sign in to My Sprint to manage your account online

Social Customer Care:


Sprint Customer Service phone number:
888-211-4727
If troubleshooting your Sprint phone, please contact us from a different phone.

Postal Mail:

Mailing address and additional details


Shop now
Upgrade now
Add a phone

Current customers:

Call 866-866-7509

New customers:

Call 866-866-7509 to start service with Sprint.


Mon - Fri: 6am CST - 10pm CST

Sat: 7am CST - 9PM CST

Sun: 8am CST - 9PM CST

Pay online

Pay by phone:

Dial *3 from your Sprint phone
If you would like to make a payment by speaking with a customer service representative, there is a $5 Convenience Fee that will appear on your next bill.

Bill pay through your bank

Use the following address:
Sprint
PO Box 4191
Carol Stream, IL 60197-4191

Pay by mail:

Sprint
PO Box 4191
Carol Stream, IL 60197-4191

This section supports wireline, residential and business landline customers.

Self Service

Pay Bill
Moving? Change of address form for business landline
Email us
Make a Sprint FonCard call - 800-366-2255
Refresh a Sprint Prepaid Card - 800-366-0707

Phone

wireline services - 877-877-8748

This section supports business customers with wireless devices on their account.

My Sprint Business:

Service and Solutions
Upgrade your phone

Support Help:

Devices
Transfer? Change of ownership instructions
Moving? Change of address form for businesses

Chat:
Chat with us

Phone:

account questions - 800-927-2199

Postal Mail:

Mailing address and additional details

Become an insider:
Sign up for exclusive news and information from Sprint Business.
Request a follow-up:
Reach out to Sprint Business to learn more about our solutions and answer any questions you have.
Find a store:
Access our Store Locator to find a convenient location to meet face to face with a business sales rep.

Call:

1-4 employees - 866-805-9890

5+ employees - 866-313-6672

Converged wireline and wireless:
866-653-1056

Fixed Mobile Convergence

Unified Communications & Collaboration

Global SIP Trunking

Mobile Integration

Wireless LAN

Internet connectivity:
866-653-1056

MPLS

Dedicated Internet access

Business Class DSL

Ethernet Access

VOIP and Managed Services:
866-653-1056

Nuevos clientes de negocio
En español - 800-230-9709

International chat

International Email

While in the U.S., Puerto Rico, and U.S. Virgin Islands:
888-226-7212

While traveling abroad:
817-698-4199

Sales Contact by Country

Call us toll-free from these countries.
Available at most landline and some pay phones. Be aware that hotels may charge you extra fees for the call.

Canada: 1-866-805-9890
Caribbean Islands: 1-866-313-6672
France: 1-866-634-3843
Germany: 0800-180-0951
Mexico: 001-877-294-9003
Italy: 800-787-986
Trinidad & Tobago: 800-201-7545
United Kingdom: 0808-234-6616

Toll number available for all other countries: +1-817-698-4199

En Sprint estamos comprometidos a brindarte el mejor servicio al cliente. Es posible que tengas que realizar algunas tareas de solución de problemas. Por tanto, por favor, llámanos desde un teléfono distinto al que pueda necesitar atención.

Desde tu móvil Sprint: Marcar *2, y luego 5
Desde un teléfono fijo: 888-211-4727

Por correo:
KSOPHT0101-Z4300
6391 Sprint Parkway
Overland Park KS 66251-4300

Por favor incluye la siguiente información en toda la correspondencia escrita:
Nombre del cliente
Número de teléfono del celular/móvil
Número de cuenta
PIN (Si tienes una cuenta Sprint Nextel)

Si la información de arriba no es proporcionada, tu requerimiento será retrasado. Gracias.

Sprint te ofrece una gran variedad de teléfonos, planes, servicios y accesorios.

Para compras:
Marcar 866-912-9402
Para clientes de negocios:
Marcar 800-230-9709

Encuentra una tienda cerca de ti.

Hay maneras fáciles de pagar tu cuenta Sprint.

Desde tu móvil Sprint:
Marcar *2, y luego 5
Desde un teléfono fijo:
Marcar 888-211-4727, y luego 5

Paga tu factura a través de tu banco
Por favor usa la siguiente dirección:
Sprint
PO Box 4191
Carol Stream, IL 60197-4191

Pagos por correo:
Sprint
PO Box 4191
Carol Stream, IL 60197-4191

For Sprint Prepaid questions & support: visit sprint.com/prepaidsupport or call 855-639-4644

Report Abuse:

By viewing the Acceptable Use Policy and Visitor Agreement, you will be able to report abuse or violation of the policy.

To report child exploitation, please use the form located at http://www.sprint.net/index.php?p=support_ce_request. Forward spam messages to 7726.

For Customer Care-related issues, please utilize one of the support options at the top of this page or click the live chat button.