Text Customer Service

Text Customer Service is a new service provided by Sprint for you to manage your devices. Instead of waiting on hold for support, you can now send a text to 2273 for answers to your questions from wherever you are.
Here are a few things to remember about Text Customer Service:
  • All text messages are free for Sprint customers, but data rates may apply.
  • Sprint Text Customer Service is only available to Sprint customers using their phone on the Sprint network.
  • Available M-F from 9 a.m.-9 p.m. CST. Messages sent outside those hours will be responded to on the next business day.
  • By sending a text to 2273 from your mobile number, you agree to receive text messages generated by an automated dialer from Sprint to that mobile number.
  • Timing, frequency, and number of messages depends on the number and type of text messages you send.
  • To Cancel: Text END to 2273. Need Help? Text HELP to 2273. Customer Support: www.sprint.com/contactus.