Sprint Lease & Flex Lease

With Flex Lease, Sprint owns the phone. You lease it with affordable monthly payments and at the end of your agreement your options are to:

• Upgrade it
• Own it by paying the purchase option price, either in one payment (contacting the online chat agent may be required for this) or in nine monthly installment payments
• Continue leasing month-to-month (these payments do not apply to the purchase of the phone)
• Return it

Flex lease has low out-of-pocket costs and an annual upgrade option.

It's easy to get your lease details online or in the My Sprint mobile app:

Log in to your account at sprint.com/mysprint:

1. In the My Sprint dashboard, locate the device you’re leasing. Click on the device’s tile to view the options.
2. If you are a Flex Lease customer, you will see Flex Lease referenced under Device Agreement.
3. Under Device Agreement you can click on View current agreement to see your agreement terms.

My Sprint Mobile app:

1. Select the phone you want to check for eligibility.
2. If you are a Flex Lease customer, you will see Flex Lease listed at the top.

Yes, you may enroll in Protection<360>® to receive exclusive protection and support benefits. Enrollment is optional, but we strongly encourage it.

You may enroll in Protection<360>® within 30 days of activating your new phone. It’s easy to do: log in to your account and add the service, work with an online chat agent or ask a sales associate at a store.

It's easy to get your upgrade details online or in the My Sprint mobile app: 

• Log in to your account at sprint.com/mysprint:
  • In the My Sprint dashboard, locate the device you’re leasing. Click on the device’s tile to view your options.

• My Sprint Mobile app:
  • On the Account page, select the device you’re leasing.

What’s the upgrade process?

Please visit https://www.sprint.com/en/support/solutions/services/faqs-about-early-upgrades.html?INTNAV=Search:forever for more details.

At the end of the 18-month Flex lease agreement, customers in good standing can choose to:

• Upgrade to a new phone. The phone you were leasing must be returned in good working condition and undamaged.
• Own it, either by paying the purchase option price in one payment (contacting the online chat agent may be required for this) or in nine monthly installment payments.
• Upgrade AND own: upgrade to a new phone with your phone number. Own the phone you were leasing by paying the purchase option price, either in one payment (contacting the online chat agent may be required for this) or in nine monthly installment payments. Once you own the phone, you can get a new number for it or use it with Wi-Fi.
• Continue leasing month-to-month (these payments do not apply to the purchase of the phone).
• Return your phone. Remember that phones must be returned in good working condition and undamaged.

What is good working condition and undamaged?

Customers with billing address in DE, ND, NJ & NY – with a rent charge – are able to buy their devices during their lease period, but are NOT permitted to buy their device at the end of their lease period.
Customers with billing address in DE, IA, ID, ME, ND, NJ, NY & WI – without a rent charge - are able to buy their devices during and at the immediate end of the lease period, but are NOT permitted to buy their device once in the month-to-month term/extended lease period.

Yes, with Flex Lease, Sprint owns the phone. You’ll need to return it, buy it or continue leasing month-to-month (these payments do not apply to the purchase of the phone). Check out your options

Here are some next steps to consider:

• Have your phone repaired before you return it.
• Purchase your phone by paying the remaining lease payments and purchase option price.
• File a claim for a $29 service fee if you are a Protection<360>® customer with a cracked screen.
• Visit one of our stores for a damage assessment and learn about potential fees.

You transferred your phone number to another carrier or canceled one of your numbers, but there is still an active lease on the phone. Your agreement requires you to pay all remaining lease charges. Contact us to discuss your options. Your current bill will show any remaining required lease payments and the purchase option price. Click on the chat icon below for assistance.

When you transferred your account to another carrier or canceled it, there were still active leases for the phones. Your agreement requires you to pay all remaining lease charges. Contact us to discuss your options. Your current bill will show any remaining required lease payments and the purchase option price. Click on the chat icon below for assistance.

You’ll need to pay any remaining lease charges and then decide if you want to return the phone to Sprint or buy it. Paying for the phone(s) or returning them to Sprint will complete your commitment and end any future charges. Click the chat icon below for assistance.