Protection<360>® keeps you connected with replacement, repair and support options you can count on. Protection<360>® delivers exclusive, comprehensive solutions, to optimize your connected life and give you peace of mind.
Available for select smartphones, tablets and smartwatches, Protection<360>® delivers convenient and discounted repair options, next day replacement for lost, stolen or unrepairable phones, and end-to-end, on-demand personalized support. Specific benefits include:
For pricey ‘oops’ moments, pay just $29 for trusted screen repair.
Lost or stolen devices can be replaced as soon as the next business day.
McAfee Security for online password management tools to help you protect your accounts.
Access to a live U.S.-based Tech Expert instantly for unlimited help with your device.
Want to learn to do something new with your device? Track or file a claim? Have a tech issue or question? Reach a live U.S.-based Personal Help Desk for virtually unlimited help with your connected device via the Protection<360>® app. Receive device tips, shortcuts, and proactive alerts. Download the app from your app store.
Protection<360>® must be added within 30 days of activation or upgrade. If eligible, you have options: see an in-store Retail Consultant, or call 1-866-866-6285 and have an Asurion representative assist you. After 30 days, Protection<360>® can be added with a paid in-store repair at any T-Mobile repair location. You can also add Protection<360>® to 10 or more lines on the same account at the same time whenever you like.
Visit mytmoclaim.com/terms to learn more about the specific Protection<360>® features available for your device, and to view the full Terms and Conditions of program coverage.
To discuss cancelling Protection<360>®, please call us at 866-439-8212. Representatives available M-F 6am – 10pm; Sat/Sun 8am – 9pm (CST)