FAQs about return kits
If you requested a return kit from Sprint and haven't received it or maybe even misplaced it, you can request a new one online.
- Each return kit is associated with specific equipment
- Equipment (wireless devices/accessories) must be returned with the proper label to ensure efficient and accurate processing
- Only the items listed can be returned using that kit.
Want to return your devices, but don’t have a return kit? Please chat with one of our specialists by clicking on the Live Chat link, or re-order a return kit.
Last updated Tue Jul 28 2020