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FAQs about return kits

If you requested a return kit from Sprint and haven't received it or maybe even misplaced it, you can request a new one online.

  • Each return kit is associated with specific equipment
  • Equipment (wireless devices/accessories) must be returned with the proper label to ensure efficient and accurate processing
  • Only the items listed can be returned using that kit.

Want to return your devices, but don’t have a return kit?  Please chat with one of our specialists by clicking on the Live Chat link, or re-order a return kit.

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