Diagnose network problems, service and coverage issues with My Sprint mobile app
You can now use My Sprint mobile, a free app on your phone, to view and report network problems, including:
- dropped calls
- text message issues
- slow data speeds
- no service
How to install and access My Sprint mobile app
My Sprint mobile app is already installed on the latest Android devices. Just look for the My Sprint app icon in your Apps menu on your device.
There are several ways to download My Sprint mobile app for iOS:
- Download My Sprint from the App Store on your iOS device.
- Text MYSPRINT to 4483 to receive a download link.
- Download on your computer via iTunes.
Note: While My Sprint mobile app is free, regular data rates may apply when you access content or downloads without a data plan. If previously downloaded, check in the App Store for updates.
Report a network issue from My Sprint mobile app
- Launch the My Sprint app
Last updated Tue Jul 28 2020