Skip to main content
Call To Order Call to order
Sign in to your account to view this secure information.

If you don't have an account. Sign up here

Diagnose network problems, service and coverage issues with My Sprint mobile app

You can now use My Sprint mobile, a free app on your phone, to view and report network problems, including:

  • dropped calls
  • text message issues
  • slow data speeds
  • no service

How to install and access My Sprint mobile app


My Sprint mobile app is already installed on the latest Android devices. Just look for the My Sprint app icon in your Apps menu on your device.


There are several ways to download My Sprint mobile app for iOS:

  • Download My Sprint from the App Store on your iOS device.
  • Text MYSPRINT to 4483 to receive a download link.
  • Download on your computer via iTunes.

Note: While My Sprint mobile app is free, regular data rates may apply when you access content or downloads without a data plan. If previously downloaded, check in the App Store for updates.

Report a network issue from My Sprint mobile app

  1. Launch the My Sprint app
Change Credit
Session Modal

Do you want to continue?

For security reasons, your session will time out in 2 minutes unless you choose to continue.


Sign in to Sprint

Connecting to your account lets us quickly confirm your options, pricing and personal information.

Caps lock is on
I forgot my Username or Password.

Create a My Sprint account

Easily view or pay bills, update your account preferences, monitor data usage, upgrade online and get special offers.

Welcome Back,

You left some items in your Cart. Pick up where you left off when you visit your cart.