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FAQs about Premium International Experience

Customers with Unlimited Freedom and Sprint Global Roaming receive added benefits for calling to and roaming in Canada and Mexico for no additional charge.

  • Free LTE/4G high-speed international data roaming in Canada & Mexico
  • Free calling and texting while roaming in Canada & Mexico
  • Free international long distance from the U.S. to Canada & Mexico


International services, rates, and coverage subject to change at anytime without notice, check www.sprint.com/international for current information.

Premium International Experience is also available with select plans for customers that request the added option: My Way, Everything Data, Simply Everything/My All-In, $70/$75 Unlimited Plan, $70/$75 Best Buy One Plan, Best Buy One Family Plan, Employee Wireless Discount, Sprint Wireless Advantage Club (Smartphone only) Plan, Sprint Wireless Advantage Club Unlimited Plan, SERO Premium (500, 1250) Plan, SERO Unlimited for Smartphones Plan, Everything Plus Plan.

Sprint Global Roaming: Limited time offer. Subject to credit. Requires international capable phone and eligible domestic service plan on the account with primary usage in the U.S. For a list of available roaming cities, visit sprint.com/sww. Int’l voice, text and data in other areas not included are subject to applicable casual rate. Not for extended international use; primary usage must occur on our U.S. network. Service may be terminated or restricted for excessive roaming. Communications with premium-rate numbers not included. High speed data roaming passes: One-time charge applies and usage may appear over 2 bill cycles. Includes number of days, or amount of data based on selection on to 3G speeds, whichever is accrued first. Capable device and coverage required for 3G speeds and depends on performance of roaming network. Service only available in select countries.

Unlimited Calls: Unlimited calls only available to Mexico and Canada. International Calls: Outside of Mexico and Canada, per minute rates apply. International Texts: Unlimited text only; excludes audio, picture and video messaging.

All calls use Anytime minutes from your plan plus applicable rate and texts will be counted against any text allotment you may have. Prohibited network use rules apply. Usage Limitations: To improve data experience for the majority of users, throughput may be limited, varied or reduced on the network. Sprint may terminate svc. if off-network roaming usage in a mo. exceeds a majority of KB. Prohibited network use rules apply --see sprint.com/termsandconditions. Other Terms: Offers and coverage not available everywhere or for all phones/networks. Network speeds subject to coverage/device availability. Sprint reserves the right to change or discontinue offer at any time. Restrictions apply. See store or sprint.com for details. © 2017 Sprint. All rights reserved.

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Last updated Thu Jun 29 2017

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