Protection<360>® is our exclusive program designed to optimize your connected life. When life happens, we’ve got your back.
Protection<360>® keeps you connected with replacement, repair and support options you can count on. Protection<360>® delivers exclusive, comprehensive solutions, to optimize your connected life and give you peace of mind.
Available for select smartphones, tablets and smartwatches, Protection<360>® delivers convenient and discounted repair options, next day replacement for lost, stolen or unrepairable phones, and end-to-end, on-demand personalized support. Specific benefits include:
- $29 cracked screen repair at one of 450 Sprint repair stores, or schedule a Tech Expert visit to your home or office.
- Unlimited automatic, high resolution backup for photos and videos.
- Online password management tools to help you protect your accounts.
- Lost or stolen devices can be replaced as soon as the next business day.
- Access to a live U.S.-based Tech Expert instantly for unlimited help with your device.
Want to learn to do something new with your device? Have a tech issue or question? Reach a live U.S.-based Tech Expert instantly for unlimited help with your device via the Protection<360>® app. Receive device tips, shortcuts, and proactive alerts. Get Tech Expert guidance, customized for you, when you schedule a smart home consult. Download the app from your app store or go to sprint.com/protection.
Protection<360>® must be added within 30 days of activation or upgrade. If eligible, you have options: see an in-store Retail Consultant, log-in to My Sprint and do it yourself, or call 1-866-866-6285 and have an Assurant representative assist you. After 30 days, Protection<360>® can be added with a paid in-store repair at any Sprint repair location. You can also add Protection<360>® to 10 or more lines on the same account at the same time whenever you like.
Don’t know if your device is covered under Protection<360>®? Check your protection by logging in to My Sprint and clicking the Change Services tab under My Account.
Visit https://mytmoclaim.com/ to learn more about the specific Protection<360>® features available for your device, and to view the full Terms and Conditions of program coverage.