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Upgrade to Total Equipment Protection Plus

Upgrade to Total Equipment Protection Plus

  • If you are enrolled in Total Equipment Protection with an eligible device, you can upgrade to Total Equipment Protection Plus at any time by calling 1-800-584-3666.
  • To view a complete list of devices eligible for Total Equipment Protection Plus, visit http://www.phoneclaim.com/sprint/deductible, which is updated regularly to include new models.

Get the Sprint Protect app on my phone

  • Sprint Protect is available for all Android phones on software versions 4.0 and above and all iOS phones on 7.0 software versions and above. If you are enrolled in Total Equipment Protection or Total Equipment Protection Plus, you can download the free app* to an eligible device from Google Play or App Store and register it to fully protect your phone and data.
  • *The Sprint Protect app can only be used on compatible devices. Technical limitations may prevent certain features from working on all devices. 

Contact the Tech Expert to get premium support

  • If you are enrolled in Total Equipment Protection Plus, the Sprint Protect app gives you direct access to Tech Experts. Simply click on Support from your app’s home screen, and then click Call Support.
  • If you do not have the Sprint Protect app, and have Total Equipment Protection Plus, you can also access Tech Experts by calling 1-800-584-3666. If you are enrolled in Total Equipment Protection with an eligible device, you can upgrade to Total Equipment Protection Plus at any time by calling 1-800-584-3666.
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