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  • Monitor data usage
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  • Update account preferences
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Report your device as lost, stolen or found

  • Report my device lost or stolen
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  • I have found my device
  • Swap service to a different device

Report my device lost or stolen

There are two ways to report your phone as lost.

To report it online:

  1. Sign in to MySprint
  2. Scroll down and select the device you want to report
  3. Click on + More options
  4. Select Report lost or stolen

Or call 888-211-4727 to report a lost or stolen device through our automated system (Option 4, followed by option 1).

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