Skip to main content
Call To Order Call to order
Sign in to your account to view this secure information.

If you don't have an account. Sign up here

File an Equipment Replacement Program insurance claim

  • If your device is lost or stolen, contact us immediately at 1-888-211-4727 to suspend your service.
  • Be sure to file your claim within 60 days of the loss.
  • Phones: To file your claim or check your claim status online, go to www.phoneclaim.com/sprint or call Asurion Customer Care at 1-800-584-3666.
  • Tablets: To file your claim, go to www.phoneclaim.com/sprint/tablet/program.
  • If your device has been damaged, we will send you shipping materials to return it.
  • You are responsible for the non-refundable deductible for each approved claim. The amount of the deductible is determined by the model of your device.
  • When your claim is approved, you will receive the same device as your original or a comparable device with similar quality and features. Replacement devices may be refurbished, reconditioned or different from your original device.
Change Credit
Session Modal

Do you want to continue?

For security reasons, your session will time out in 2 minutes unless you choose to continue.

Login

Sign in to Sprint

Connecting to your account lets us quickly confirm your options, pricing and personal information.

Caps lock is on
I forgot my Username or Password.

Create a My Sprint account

Easily view or pay bills, update your account preferences, monitor data usage, upgrade online and get special offers.

Welcome Back,

You left some items in your Cart. Pick up where you left off when you visit your cart.