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Device repair options

  • Take your device to a Sprint service and repair location
  • Not near a store?
  • Tablet or mobile broadband devices
  • Repair cost
  • Swap service to a different device

Take your device to a Sprint service and repair location

Find a Sprint service and repair location, or get in line now before you go.

What you should know before your visit:

  • Your device will be wiped clean before being repaired. If you can, back up the content on your device to avoid losing it.
  • Some devices may be able to be repaired in the store. A technician will determine in-store repair eligibility.
  • We may ship your device from the Sprint service and repair location to our authorized service and repair hub, where your device is typically repaired within 5 business days.
  • A loaner phone may be available to you at the store.
  • If you have another Sprint device, we recommend bringing it to the store for us to activate during your repair.
  • Check to see if you're eligible for an upgrade.
  • Make sure you have permission to get device help at a Sprint store.
  • Can’t be there with someone to get repairs or protection-related transactions?
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