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Activate your new device

Got a new phone you want to swap for one already on your account? It's easy. First:

  1. Charge your new phone. Be sure to keep the box.
  2. To get your activation code, you can either dial *#06# or find it on the box.
  3. Changing phones? Back up and Transfer your content. Go to and follow the steps in our how-to guides. Want more help? Go to to talk to a Tech Expert.
  4. Sign into My Sprint. If you don’t have an account, one must be created.
  5. Please note: Some services connected to your current device may not transfer to your new one. You may need to take action to re-establish those services after you finish activation. 
If you’re bringing your own device to Sprint learn more about the steps to take and get answers to frequently asked questions.
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