Username and password requirements

1. Go to sprint.com/mysprint and sign in
2. Click My Account.
3. Select Profile and Settings.
4. Click Edit next to username or password.
5. Update and click save changes.

Username requirements

• 6-33 characters
• Can only include the following special characters: periods, hyphens and underscores
• Cannot include account information

Password requirements

• 8-33 characters
• at least 1 capital letter
• at least 1 number
• at least one special characheter: - _ . $ # @ ! +
• cannot match username, phone, account or Social Security numbers
• cannot use prior passwords

Password tips

For the strongest password:

• Avoid common words or a combination of common words i.e. “House” or “Red house” 
• Stay away from obvious substitutions i.e. "H0use"
• Don't use a password that you use somewhere else
  

Note: To help keep your account secure you will be required to change your password every six months. Account username profiles may be expired after 6 months of inactivity.