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Update your PIN and security questions on sprint.com

You can easily update your account PIN or security questions via sprint.com if you are the account owner of the account.

  1. Sign in to sprint.com.
  2. Click on My Account.
  3. Select Profile and Settings.
  4. Scroll down to Security information.
  5. Update the PIN  or security question/answer on the page and click Save.

To protect your account, we'll notify you each time your PIN, security question or answer changes. We'll notify you by email or text message, depending on your preference. Notification updates can also be updated on this page by clicking the link next to the current notification method or notification destination.

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