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Understand Restore from Suspend fees

What are Restore from Suspend fees?

  • A $20/line Restore from Suspend fee may apply to restore service on any accounts that have been disconnected for non-payment.
  • The Restore from Suspend fee will not be charged for simply exceeding an account spending limit.

Where will I find them on my bill?

  • If you are required to pay a Restore from Suspend fee, it will appear on the first or second bill after your service is restored.
  • A credit will show on your bill if you paid the Restore from Suspend fee at the time service was restored.
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