Activation instructions for Kyocera DuraXTP
Before You Get Started:
- Be sure that Sprint Direct Connect Plus (SDC Plus) service has been added to your account.
- If SMS blocking is enabled, remove the SMS restriction until SDC Plus is provisioned on the device. Once active, SMS blocking can be re-enabled.
- Download and installation is required for activation and use of Sprint Direct Connect Plus application
- SDC Plus (next generation product) and Sprint Direct Connect (legacy product) cannot run on the device simultaneously
- The DuraXTP must be on current device firmware/software before the SDC Plus application can be added to the device.
Activation Steps:
Update Firmware
- Ensure that the XTP has the latest software by doing the following:
- From the main screen press OK.
- From the main menu, scroll down to Tools and press OK.
- Scroll down to Update Phone and press OK.
- From the Update Phone menu, scroll down to Update Firmware and press OK.
- The device prompts that an update is available, scroll to highlight the Yes option and press OK to continue.
- Device displays Upgrading to new version. This may take several minutes.
- Device power cycles
- When complete, scroll to highlight Done and press the OK button.
- At the prompt to enable Sprint Data Services, press the left soft key for Yes.
- While completing the process the device will look for an additional update, you may be prompted to repeat these steps.
- Updates should be accepted and installed until there are no additional updates.
- After all updates are completed, at the prompt for Update Complete, press the left soft key for Done.
Download Application
- From the main screen, press the OK key to access the Menu.
- Navigate to the Settings icon and press the OK key.
- Navigate to and select the DC Plus Settings, press the left soft key to choose the ON option.
- For existing Sprint Direct Connect subscribers, this will turn off Direct Connect.
- One the Sprint Direct Connect Plus screen, press the right soft key to select Download.
- Wait for the application to complete the download and installation.
- Following message displays: Installation complete. Application will restart.
- Press the left soft key to select the OK option and restart the application.
Activation
- If you just completed the Download Section above, you have pressed the OK option, and can proceed to step 3. Otherwise, proceed to step 2.
- Press the PTT key to launch the SDC Plus application.
- The End User License Agreement (EULA) page is displayed. You must read and accept the EULA to activate SDC Plus on the phone.
- Press the right soft key to Accept and agree to the EULA.
- The phone will display “Activation required to use Sprint Direct Connect Plus service. Activate now?”
- Press the right soft key for Yes to activate the SDC Plus application SDC Plus application contacts the server and retrieves contacts and groups (if any).
- Congratulations! You are now ready to begin using Sprint Direct Connect Plus.
Prepare Device for Data Use after activation of SDC Plus
- Press OK to access menu.
- Scroll to Settings and press OK.
- Scroll to Others and press OK.
- Scroll to Roaming and press OK.
- Select CDMA Only
- Press OK if CDMA Only is not selected and select CDMA Only and press OK.
- Power off phone
- Power on phone.
- Press OK to access menu.
- Scroll to Settings and press OK.
- Scroll to Others and press OK.
- Scroll to Roaming and press OK.
- Select Home Only.
- Press OK and select Home Only and press OK.
- Press End to return to the Home screen.
- Wait until 3G data is working.
- Press OK to access menu.
- Scroll to Settings and press OK.
- Scroll to Others and press OK.
- Scroll to Roaming and press OK.
- Select CDMA Only
- Press OK if CDMA Only is not selected and select CDMA Only and press OK.