Welcome! Thank you for choosing Sprint. You may have questions about your order, service, bill, or many other things. This page should help you find the answers you need.
Complete your order, activate your device, and more.
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Common questions once you receive your order.
- How do I bring my own device?
- Now that I have my new Sprint phone I purchased/leased how do I activate the device?
- How do I protect or repair my device?
- How do I move content to my new phone?
- Want to learn more about your first bill?
- How do I return my previous leased phone?
- Is Sprint buying back your old device?
- Want to check the status of your switching fees?
- Want to learn more about leasing?
- I have provided my old carrier account number and password authorizing the port of my number to Sprint. I have my Sprint device. What number do I call to complete the port?
- What is the status of porting my number?