We make it easy to return/give back your old phone. Just watch the video, follow the steps and you'll be on your way.
Account management videos
Create a My Sprint account
Learn how to create a My Sprint account, where you can view and pay bills, manage account and device options, and more.
Learn how you can find out if you are eligible for an upgrade.
Update features and services
As a Sprint customer, we offer a variety of features and services you can add to your device. Learn how you can add new features including device insurance, exclusive Sprint offers through companies like Amazon Prime or Tidal, or extra security or international data to your device.
View your bill
It’s easy to view your bill on the My Sprint Mobile app or from your computer.
Set up AutoPay
Learn how to set up AutoPay for your Sprint account in just a few steps.
Make a payment
See how Sprint is helping make paying your bill at sprint.com easier.
Total Equipment Protection Plus
Keep your phone protected against loss, theft, damage (including liquid damage) and mechanical & electrical failure.
Activate your new phone
Learn how to easily activate your new phone on sprint.com.
Set up Wi-Fi Calling on your device
Learn how to make and receive calls using Wifi Calling on your Sprint device.
Set up Calling Plus on your device
Learn how to make and receive calls using Calling Plus on your Sprint device.
Limits and permissions videos
Block calls and text messages
Learn how to block calls or text messages to and from your device with a few simple clicks.
Change address videos
How to Change Billing or Subscriber Address
If you move, you can change your billing or subscriber address in a snap. Watch this video to see how. Then, open your Manage Address page in My Sprint.