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Unable to connect via Wi-Fi (WLAN) for the ZTE Warp Connect

This article troubleshoots issues related to connections failures over Wi-Fi

Check whether the hotspot is properly connected to the computer or other external device.

If a WPS (Wi-Fi Protected Setup) connection fails, see the Wi-Fi device user guide. If you're still unable to connect, set up the hotspot Wi-Fi connection manually.

To connect a WPS Pin-specified Wi-Fi device, check whether the correct PIN has been used.

If OPEN WEP is the security method being used, check whether the correct WEP key is entered. If the WEP key is unknown, reset the WEP key and reconnect the device.

Check whether the correct WPA key is set. If the WPA key is unknown, reset the hotspot or see the WLAN Initialization Sticker to reset the WPA key, and then reconnect the device. WPA/WPA2 security may not be supported depending on the Wi-Fi device. See the Wi-Fi device user guide for information.

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