Skip to main content
Español Business
Call to order
Sign In
Sign in to your account to view this secure information.

Sign up for My Sprint

  • Monitor data usage
  • View or pay bills
  • Update account preferences
  • Get custom deals and offers
Sign up
Stores

Sprint support

nano-SIM card is not recognized for the ZTE Warp Connect

This article troubleshoots issues related to the SIM card

Check whether the nano-SIM card is properly installed. For details, see how to install nano-SIM Card.

Check the nano-SIM card for damage.

Check the nano-SIM card IC chip for scratches/corrosion.

Dirty nano-SIM card (particularly IC chip) may prevent recognition. Clean gently with a soft cloth.

Contact Customer Service.

Change Credit
Session Modal

Do you want to continue?

For security reasons, your session will time out in 2 minutes unless you choose to continue.

Login
Sign in to My Sprint

Connecting to your account lets us quickly confirm your options, pricing and personal information.

I forgot my Username or Password.
Create a My Sprint account

Easily view or pay bills, update your account preferences, monitor data usage, upgrade online and get special offers.

Create an account
Call to order 1-866-275-1411