Skip to main content
Sign In
Sign in to your account to view this secure information.

Sign up for My Sprint

  • Monitor data usage
  • View or pay bills
  • Update account preferences
  • Get custom deals and offers

Troubleshoot issues relating to internet connectivity for the Sprint Phone Connect 4

If your device is experiencing internet disconnects follow these tips;

  • Make sure you are within the service area.
  • If signal reception is poor, move to where signal reception is strong and then reconnect.
  • The access point may be busy, wait a little and then try again.
  • Restart the device.
Change Credit
Session Modal

Do you want to continue?

For security reasons, your session will time out in 2 minutes unless you choose to continue.

Login
Sign in to My Sprint

Connecting to your account lets us quickly confirm your options, pricing and personal information.

I forgot my Username or Password.
Create a My Sprint account

Easily view or pay bills, update your account preferences, monitor data usage, upgrade online and get special offers.