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Troubleshooting Indicator Lights for the airave-4-lte

Troubleshooting Indicator Lights

LED

Color & Pattern

Description

User Action

WAN

Solid Green

WAN port is connected to peer and has obtained an IP addresses over the local network.

None

WAN

Blinking Green

Acquiring IP Address. (DHCP process)

Wait

WAN

Solid Red

Port is not connected or switch failure.

Connect Ethernet Cable. If issue continues - Contact Sprint.

WAN

Blinking Red

The device is initializing.

Wait

WAN

Off

SW Loading

C-NET

Solid Green

CDMA IPSec Tunnel established.

None

C-NET

Solid Red

CDMA IPSec Tunnel is down.

Contact Sprint

C-NET

Blinking Red

CDMA IPsec establishing.

Wait

C-NET

Off

SW Loading.

None

L-NET

Solid Green

LTE IPSec Tunnel established.

None

L-NET

Solid Red

IPSec tunnels is down or has not established a connection. (More than 15 minutes)

Contact Sprint

L-NET

Blinking Red

IPSec tunnel is establishing a connection. Blinks as long as tunnel still establishing. Tunnel have gone down for less than 15 minutes.

Wait

L-NET

Off

SW Loading

None

GPS

Solid Green

GPS device has acquired a lock and is ready.

None

GPS

Solid Red

GPS error. GPS has not achieve fix since Boot up (30 minutes or more)

Verify external antenna is connected and located outside. If continues � Contact Sprint.

GPS

Blinking Red

GPS is acquiring a lock.

Wait

GPS

Off

SW is loading.

None.

CDMA

Solid Green

Voice service is up.

None

CDMA

Solid Red

Voice service error. Voice service has been down for 30 minutes.

Contact Sprint

CDMA

Blinking Red

Voice service is coming up, or voice service is down for 15 minutes.

None

CDMA

Off

Voice service disabled by the operator.

Contact Sprint

LTE

Solid Green

IPSec tunnels is down or has not established a connection. (More than 15 minutes)

Contact Sprint

L-NET

Solid Red

IPSec tunnels is down or has not established a connection. (More than 15 minutes)

Contact Sprint

L-NET

Solid Red

IPSec tunnels is down or has not established a connection. (More than 15 minutes)

Contact Sprint

L-NET

Solid Red

IPSec tunnels is down or has not established a connection. (More than 15 minutes)

Contact Sprint

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