Steps to activate your Samsung Galaxy Tab A8

Symptoms:

• Phone is not active
• Unable to make or receive calls
• Unable to send or receive text messages

Note: Before you try these steps, check the Sprint coverage map and verify that you are in an area with good overage.

• Hands-free activation

If this is the first time activating your phone, hands-free activation automatically runs in the background as you go through the initial sign-in process.

Initial sign-in and first use

• Update the data profile

If this is not the first time activating your phone or hands-free activation did not complete successfully, update the data profile.

Update the data profile

• Reset network connection

If the activation methods above did not work, reset your network connection.

1. From the home screen, scroll down the Status bar.
2. Tap the Settings icon.
3. Scroll to and tap General management.
4. Tap Reset.
5. Tap Reset network settings.
6. Tap RESET SETTINGS.
7. Review the warning. Tap RESET SETTINGS.
8. The network settings have been reset.

If you're still having issues, dial *2 on your phone or reach Sprint Customer Care.