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Program your device for the HTC U11

  1. If the Hands Free Activation and One Touch Activation are not successful, the handset must be manually programmed. From the home screen, tap the Phone icon.

    Note: A programming code is required to manually program the handset. If the handset is activated via www.sprint.com/activate, this code may be found in the confirmation email or the programming instructions page. If this is a new line of service or the code is not available, please contact a nearby Sprint Repair store for programming assistance.

    The handset must be in a Sprint coverage area to complete the programming and activation process. To verify Sprint Coverage, visit the Sprint website at Sprint.com/coverage.

  2. Dial ## followed by the six-digit code for the handset. Then dial #. The final # will not appear on the screen.

    Example: ##123456#

    Note: Refer to the Activate your new phone confirmation email or programming instructions page for the necessary codes.

  3. Tap Edit Mode.

  4. Tap Mobile Directory Number(MDN).

  5. Enter the Mobile Directory Number(MDN) and tap OK.

  6. Tap MSID.

  7. Enter the MSID and tap OK.

    Note: Refer to the Activate your new phone confirmation email or programming instructions page for the MSID.

  8. Tap MENU.

  9. Tap Commit Modifications.

  10. Tap OK.

    The handset will reboot.

  11. The handset is now programmed.

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