Skip to main content
Call to order
Sign In
Sign in to your account to view this secure information.

Sign up for My Sprint

  • Monitor data usage
  • View or pay bills
  • Update account preferences
  • Get custom deals and offers

Sprint support

Transmission fails quickly for the Franklin R910 Mobile Hotspot

This article troubleshoots issues related to quick transmission failures

Make sure that the mobile broadband device is properly connected to the PC or other device via Wi-Fi. 

Signal reception might be poor. Check transmission where signal reception is good. 

Restart the mobile broadband device. 

Check the mobile broadband device battery level. If battery level is low, charge with AC charger. See Charge the Battery tutorial for directions on charging your device.

Change Credit
Session Modal

Do you want to continue?

For security reasons, your session will time out in 2 minutes unless you choose to continue.

Sign in to My Sprint

Connecting to your account lets us quickly confirm your options, pricing and personal information.

I forgot my Username or Password.
Create a My Sprint account

Easily view or pay bills, update your account preferences, monitor data usage, upgrade online and get special offers.