Program your device for the BlackBerry KEYone
Steps to activate your BlackBerry KeyOne
- Phone is not active
- Unable to make or receive calls
- Unable to send or receive text messages
Note: Before you try these steps, check the Sprint coverage map and verify that you are in an area with good coverage.
If this is the first time activating your phone, hands-free activation automatically runs in the background as you go through the initial sign-in process.
Update the data profile
If this is not the first time activating your phone or hands-free activation did not complete successfully, update the data profile.
Reset network connection
If the activation methods above did not work, reset your network connection.
If you are having trouble activating your device, make an appointment at a convenient Sprint Store.