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Need to quickly pay your bill?
Federal Agencies Only: To access your online account, please contact us. More Info

Apple iTunes Guide

This method transfers:

  • Contacts
  • Calendar
  • Text Messages
  • MMS
  • Pictures
  • Videos
  • Music
  • Applications
  • Call History
  • Documents
  • Wallpaper
  • Settings

Before you begin:

  • Upgrade your new iPhone to the most current iOS.  Tap Settings > General > Software Update and follow the prompts to complete the update.  Your new iPhone must match or be on a higher version than your current phone in order to transfer content.
  • If the NEW iPhone was already set-up before transferring any content, start over by erasing the phone. Go to Settings > General > Reset > Erase All Content and Settings.
  • Make sure there’s enough storage for your content on your new iPhone. (We recommend keeping content on iCloud to reduce what you store on your phone).
  • Install the latest version of iTunes on your desktop and grab your USB cable for both phones.
  • Unpair your Apple Watch from your current phone.
  • Check that both phones are fully charged or connected to a power source.
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