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Customer Service

Community

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Chat

Look for the “Chat” icon on the right side of your browser. We are online 24/7. If you don’t see it, we’re just busy helping other customers. Check back again later. 

Call

For customer support dial: 844-382-3312

 

Let us call you

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Something isn't right on our end. Please give us a call at 888-211-4727.

This is a one-time automated call that will connect you to a live Sprint care representative. Regular phone rates may apply.

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Postal mail

When mailing to us, please include

  • Customer name
  • Telephone number
  • Account number
  • PIN (if you have one on your account)

KSOPHT0101-Z4300
6391 Sprint Parkway
Overland Park KS 66251-4300

Absolutely no device returns will be accepted at this Address. More information for returns at Return and Exchange Policy.

Sales

New and current customers

Shop now 24/7

Payments

Online

Payment center

Pay by phone

Call *3 from your Sprint phone to make a payment using our automated system.

Bill pay through your bank

Use the following address:

Sprint
PO Box 4191
Carol Stream, IL 60197-4191

Pay by mail

Sprint
PO Box 4191
Carol Stream, IL 60197-4191

Customer Service

This section supports wireline, residential and business landline customers.

Self service

Pay Bill
Moving? Change of address form for business landline
Email us

Make a Sprint FonCard: Call 800-366-2255
Refresh a Sprint Prepaid Card: Call 800-366-0707

Phone

Wireline Services: Call 877-877-8748

Customer Service

This section supports business customers with wireless devices on their account.

MySprint business

Service and solutions
Upgrade your phone

Support help

Devices
Transfer? Change of ownership instructions
Moving? Change of address form for businesses

Chat

Chat with us

Phone

Account questions: 800-927-2199

Postal mail

KSOPHT0101-Z4300
6391 Sprint Parkway
Overland Park KS 66251-4300

When mailing to us, please include:

  • Customer name
  • Telephone number
  • Account number
  • PIN (if you have one on your account)

Absolutely no device returns will be accepted at this address.

Sales

Become an inside

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Request a follow-up

Reach out to Sprint Business to learn more about our solutions and answer any questions you have.

Find a store

Access our Store Locator to find a convenient location to meet face to face with a business sales rep.

Converged wireline and wireless

Call 866-653-1056
Fixed Mobile Convergence
Unified Communications & Collaboration
Global SIP Trunking
Mobile Integration
Wireless LAN

Internet connectivity

Call 866-653-1056
MPLS
Dedicated Internet access
Business Class DSL
Ethernet Access

VOIP and managed services

Call 866-653-1056

Nuevos clientes de negocio

En español: 800-230-9709

Customer Service

This section supports all international customers.

International Chat
International Email

While in the U.S, Puerto Rico, and U.S. Virgin Islands

Call 888-226-7212

While travelling abroad

Call 817-698-4199
Sales Contact by Country

Call us toll-free from these countries

Available at most landline and some pay phones. Be aware that hotels may charge you extra fees for the call.

Canada: 1-866-805-9890

Caribbean Islands: 1-866-313-6672 

France: 1-866-634-3843

Germany: 0800-180-0951

Mexico: 001-877-294-9003

Italy: 800-787-986

Trinidad & Tobago: 800-201-7545

United Kingdom: 0808-234-6616

Toll number available for all countries

Call +1-817-698-4199

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To report child exploitation, please use the form located here.

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