Voicemail Settings For Android Devices

if you’re swapping SIMs on an Android device, follow these simple steps to automatically save your voicemails.

1. Open the Sprint Visual Voicemail app.
2. Select the Menu button.
3. Check if Auto Export is enabled.
   1. If yes, you can close the app.
   2. If no, select Auto Export from the list, then choose Enable Auto Export in the pop-up screen. When you’re done, you can close the app.

What devices are compatible with eSIM?

Currently, iPhone XS and newer models, Pixel 3 and newer models, Samsung Galaxy Note20 series, Samsung Galaxy S21 series, and Motorola Razr 5G are compatible with the T-Mobile eSIM solution if you're running the latest software. Our Retail Mobile Experts or Customer Care Experts can help you determine if your phone is compatible. 

How To Save Your Voice Mail

Android Users:

1. Open the Sprint Visual Voicemail app
2. Tap the menu button (three horizontal lines) in the upper left
3. Check to see if Auto Export is enabled, If yes, you may exit
4. If not, select ‘Auto Export’ from the bottom of the list
5. Select ‘Enable Auto Export’ in the pop-up screen
6. Exit the app

Apple Users:

1. Go to Phone > Voicemail
2. Tap the message you’d like to save, then tap the share button
3. There are three ways to save voicemails:
- Save them in the Notes or Voice Memos apps
- Send them as an attachment using Messages, Mail or Airdrop
- Save Visual Voicemail messages in the Files app