Please tell us about your phone so we can verify your trade-in discount. If you are trading in an iPhone, simply turn off “Find my iPhone” before you get started.
How to find your IMEI or MEID
- Dial *#06#
- On iPhone - Select "Settings” > "General" > "About" > Scroll down to IMEI
- On Android - Select "Settings” > "About Phone" > "Status" > Scroll down to IMEI
You'll get a return kit with your order.
Make sure to unlock your phone, turn off "Find my iPhone," clear all data and turn it off before returning.
Once you activate your new phone, you will have 30 days to return your trade-in phone in any condition. Customer must own trade in device.
The device must power on and off.
Your credit will be applied as soon as we receive your phone.