Skip to main content
Call To Order Call To Order

VoLTE (Voice over LTE) is the next generation of voice service for your phone. Not only does it provide superior voice quality, it allows you to enjoy talk and data simultaneously.

And now that Sprint has joined the T-Mobile family, you have access to expanded coverage on the T-Mobile network with capable devices.

How To Turn On VoLTE

If your device is VoLTE capable, you can switch it “ON” by following the steps below.

By enabling VoLTE, you will get access to expanded coverage on the T-Mobile network with capable devices.

VoLTE Benefits

FAQs

VoLTE (Voice over LTE) is the next generation of voice service for your phone. VoLTE calls use Sprint’s LTE network instead of our traditional wireless voice network. VoLTE provides superior voice quality and allows you to browse the Internet and use data-driven apps while on a call.

The following devices support VoLTE. Be sure to have device software updated to the latest version to support this feature.

Apple

  • iPhone 8, 8 Plus and newer models
  • Apple Watch Series 3 and newer. Requires Cellular Activation.

Samsung

  • Galaxy S Series (S8 / S8+ and newer models)
  • Galaxy S Series (S8 SE / S8+ SE and newer models)
  • Galaxy Note Series (Note 8 and newer models)
  • Galaxy Note Series (Note 8 SE and newer models)
  • Galaxy A Series (A6, A10e, A20, A50, A51, A71 5G)
  • Galaxy A Series (A10e SE, A20 SE, A50 SE, A51 SE)
  • Galaxy J Series (J3 Achieve and J7 Refine)
  • Galaxy Z Flip
  • Galaxy Fold
  • Galaxy Watch, Galaxy Watch Active2 and newer.  Requires Cellular Activation.

LG

  • G Series (G7 and newer models)
  • V Series (V30+ and newer models)
  • Tribute Series (Empire, Royal)
  • Stylo Series (4, 4+ and newer models)
  • K Series (K30 and newer models)

Google

  • Pixel 3, 3 XL and newer models

OnePlus

  • 7 Pro 5G
  • 8 5G

Motorola

  • G Power
  • G Stylus
  • E
  • G Fast

Sprint and our device vendors are currently upgrading select devices to VoLTE.

There is a simple toggle switch on VoLTE capable devices:

Android Phones: Depending on the device, VoLTE will be in one of the following locations:

    Settings > Connections or Network & Internet > Voice Networks. Set the VoLTE toggle to On.

    Settings > Connections or Network & Internet > Mobile Networks. Set the VoLTE toggle to On.

iOS Phones:

    iOS 12: Settings > Cellular > Cellular Data Options > Enable LTE. VoLTE is On when the value is set to Voice & Data. 

    iOS 13: Settings > Cellular > Cellular Data Options > Voice & Data > LTE, VoLTE On

Android Phones: On most devices, the VoLTE icon  should display in the status bar when available. For Google Pixel devices, “LTE” will display in the status bar during VoLTE calls.

iOS Phones: “Sprint LTE” will display in the status bar during VoLTE calls.

Wi-Fi Calls will transfer to VoLTE when Wi-Fi coverage becomes poor and VoLTE is available. For this automated transfer to take place, VoLTE must be turned “ON”.

Starting in April 2020, Sprint is updating most VoLTE-capable devices to prefer Cellular networks over Wi-Fi Networks. This means that if your device has Wi-Fi Calling enabled, it will only be used if the cellular coverage in your area is poor. If you are on an active call using VoLTE and the coverage does decline, the call will attempt to transfer from VoLTE to Wi-Fi when the device is connected to a strong Wi-Fi signal.

Yes, if your calling plan is limited, minutes are used when making and receiving VoLTE calls.

No, data used by VoLTE calls does not count against data plan limits.

VoLTE calling may be available in select Roaming areas.

Calling PLUS was a Beta service on select Android devices that provided service similar to VoLTE. VoLTE is a more robust, carrier-grade service that prioritizes voice traffic on the Sprint LTE network. The result is more reliable, higher-quality voice calls while simultaneously browsing the Internet and using data-driven apps.