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You'll get a return kit with your order. Make sure to unlock your phone and turn off "Find my iPhone", clear all data and turn it off before returning. Once you activate your new phone, you will have 30 days to return your trade-in device in good condition. (Note: It must power on and off, have no missing pieces, broken parts or cracks on the screen.) The device credit will not be applied, if we do not receive your trade-in device within the allotted time in good condition.

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When life happens, we’ve got your back. Sprint Complete is a comprehensive solution that protects and supports your digital life.

Important program disclosures

Coverage for loss, theft, physical or liquid damage, and mechanical and electrical breakdown (malfunction).

The replacement deductibles for select phones, smartphones and smartwatches are: Tier 1 $50; Tier 2 $125; Tier 3 $225; Tier 4 $275; Tier 5 $275. Coverage is limited to three insurance claims within any consecutive 12-month period with a maximum replacement value of $2,000 per claim and two Accidental Damage from Handling Claims within a consecutive 12-month period.

The replacement deductibles for tablets are: Tier 1 $100 and Tier 2 $200. Coverage is limited to three insurance claims within any consecutive 12-month period with a maximum replacement value of $1,500 per claim. There is no claim limit for mechanical ore electrical breakdown claims.

Replacement equipment may be a new or refurbished device and/or a comparable model. You may cancel your optional coverage at any time. Enrollment is subject to a binding arbitration provision. Please refer to your complete terms and conditions, which include exclusions and limitations at www.sprintcomplete.com/landing

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The best of Galaxy to make your life easier, allowing you to achieve more in work and life so that you feel ahead of the pack and enabled to do what drives you allowing you to create change. A Remote Control S Pen that takes the power of the S Pen beyond the screen giving you remote controllability via Bluetooth.

Features:

  • Android™ 8.1
  • IP68 Water and Dust Resistant
  • Wi-Fi
  • Entertainment
  • GPS Navigation
  • Messaging (Text & email)
  • Apps & social networking
  • Web
  • Camera
  • Mobile Hotspot
  • Calendar
  • HD Voice

 

The best of Galaxy to make your life easier, allowing you to achieve more in work and life so that you feel ahead of the pack and enabled to do what drives you allowing you to create change. A Remote Control S Pen that takes the power of the S Pen beyond the screen giving you remote controllability via Bluetooth.

Features:

  • Android™ 8.1
  • Camera 12MP Rear/8MP Front, Dual Aperture, Scene
  • Optimizer
  • At 6.4", the Note9 has the largest screen of any Galaxy phone.
  • Stereo speakers with immersive audio by Dolby Atmos®.
  • Fast Wireless Charging
  • 4K Video Capture
  • Super Slow-Mo
  • IP68 Water and Dust Resistant
  • Wi-Fi
  • Entertainment
  • GPS Navigation
  • Messaging (Text & email)
  • Apps & social networking
  • Web
  • Camera
  • Mobile Hotspot
  • Calendar
  • HD Voice

California residents: See the California Proposition 65 WARNING

© 2021 Sprint.com - All Rights Reserved.
© 2021 Sprint.com - All Rights Reserved.

Rate Plans

FOR ALL WIRELESS SERVICE PLANS:

** Mo. charges excl. taxes & Surcharges [incl. USF charge of up to 26.5% (varies quarterly), up to $2.50 Admin. & 99¢ Reg. /line/mo.) & fees by area (approx. 5 -20%)]. Surcharges are not taxes. See sprint.com/taxesandfees.

Activ. Fee: Up to $30/line. Reqs. credit approval and eBill. Included features/content may change or be discontinued at any time. AutoPay: $5/mo. discount may not reflect on 1st bill. Quality of Svc. (QoS): Customers who use more than 50GB of data during a billing cycle will be deprioritized during times & places where the Sprint network is constrained. See sprint.com/networkmanagement for details. Usage Limitations: To improve data experience for the majority of users, throughput may be limited, varied or reduced on the network. Sprint may terminate svc. if off-network roaming usage in a mo. exceeds: (1) 800 min. or a majority of min.; or (2) 100MB or a majority of KB. Prohibited network use rules apply—see sprint.com/termsandconditions.

Usage Limitations: To improve data experience for the majority of users, throughput may be limited, varied or reduced on the network. Sprint may terminate service if off-network roaming usage in a month exceeds: (1) 800 min. or a majority of min.; or (2) 100 MB or a majority of KB. Prohibited use rules apply — see sprint.com/termsandconditions.

Quality of Service (QoS) on Unlimited Data Plan: Customers who use more than 50 GB of data during a billing cycle will be deprioritized during times & places where the Sprint network is constrained. See sprint.com/networkmanagement for details.

WIRELESS SERVICE PLANS:

No credit check requires valid Id. International services are only included with service plans on phone lines with credit check.

Sprint MAX General Terms: Credit approval, deposit, and, in stores & on customer service calls, $30 assisted or upgrade support charge may be required. U.S. roaming and on-network data allotments differ: includes 200MB roaming. Unlimited talk & text features for direct communications between 2 people; others (e.g., conference & chat lines, etc.) may cost extra. Unlimited high-speed data US only. In Canada/Mexico, up to 5GB high-speed data then unlimited at up to 128kbps. Not available for hotspots and some other data-first devices. Capable device required for some features. Activation required to deliver video streams at speeds that provide up to Ultra HD video capability (max 4K); some content providers may not stream their services in UHD. May affect speed of video downloads; does not apply to video uploads. Sprint with Hulu Offer Terms: Reqs qualifying Sprint service plan and registration of Hulu account from Sprint phone while on the Sprint network at hulu.com/sprint. Incl. access to one subscription to Hulu (Hulu’s ad-supported plan) per each eligible Sprint account (excl. other Hulu plans and add-ons) while eligible Sprint plan is active and in good standing. Select Hulu content streams in HD on supported devices subject to connectivity. Tablets may stream Hulu content via included Sprint Hot Spot or may subscribe to separate unlimited data plan for tablets. For phones and tablets on a metered plan streaming will pull from monthly allotment. New or returning Hulu subscribers only. Valid also for certain existing Hulu-billed Hulu (Hulu’s ad-supported plan) subscribers (no third-party billed subscribers or premium add-on subscribers); no prorated credit or refund for current Hulu billing month, and remaining credit balances will be forfeited. Excludes CL accounts. Not redeemable or refundable for cash or gift subscriptions. Hulu may place account on inactivity hold based on Hulu usage. Cancel Hulu anytime. Subject to Hulu terms—see hulu.com/terms. Hulu offer made available by Sprint and may be modified or terminated at any time without notice. Tethering: 40 GB high-speed data then unlimited on our network at max 3G speeds. Service may be terminated or restricted for excessive roaming. For the small fraction of customers using >50GB/mo., primary data usage must be on smartphone or tablet. Smartphone and tablet usage is prioritized over Mobile Hotspot Service (tethering) usage, which may result in higher speeds for data used on smartphones and tablets. AutoPay Pricing for lines 1-10. Without AutoPay, $5 more/line/mo. May not be reflected on 1st bill. Int’l Roaming: Calls from Simple Global countries, including over Wi-Fi, are $.25/min. (no charge for Wi-Fi calls to US, Mexico and Canada). Standard speeds approx. 128 Kbps. Not for extended international use; you must reside in the U.S. and primary usage must occur on our network. Device must register on our network before international use. Service may be terminated or restricted for excessive roaming. Coverage not available in some areas; we are not responsible for our partners’ networks. Scam Shield: Capable device req’d. Turning on Scam Block might block calls you want; disable any time. Gogo: on U.S.-based airlines; Wi-Fi Calling functionality, valid e911 address, & 1 prior Wi-Fi call w/ current SIM card req’d for messaging. Stateside Int’l Talk: Calls must originate on T-Mobile’s U.S. network or in Canada/Mexico. Rates and included countries vary and may change.

Sprint Unlimited Premium Plan: Includes unlimited domestic calling, texting, 100GB LTE MHS, VPN & P2P & data. MHS reduced to 3G speeds after 100GB/mo. Third-party content/downloads are add’l charge. Plan not avail. for tablets or MBB devices. Select Int’l svcs are included for phone lines. See sprint.com/globalroaming. Subsidized devices incur an add’l. $25/mo. charge. Must remain on Premium plan for a minimum of 30 days.

Sprint Unlimited Plus Plan: Includes unlimited domestic calling, texting, 50GB LTE MHS, VPN & P2P & data. MHS reduced to 3G speeds after 50GB/mo. Third-party content/downloads are add’l charge. Plan not avail. for tablets or MBB devices. Select Int’l svcs are included for phone lines. See sprint.com/globalroaming. Subsidized devices incur an add'l. $25/mo. charge.

Sprint Unlimited Basic Plan: Includes unlimited domestic calling, texting, 500MB LTE MHS, VPN & P2P & data. MHS reduced to 3G speeds after 500MB/mo. Third-party content/downloads are add’l. charge. Plan not avail. for tablets or MBB devices. Select Int’l svcs are included for phone lines. See sprint.com/globalroaming. Subsidized devices incur an add'l. $25/mo. charge.

Sprint Unlimited Kickstart Plan: Up to 5 lines. Incl. unlimited domestic calling, texting & data while on the Sprint network. Third-party content/downloads are add’l. charge. Sel. int’l. svc. incl. See sprint.com/globalroaming. No add-ons avail. Plan not avail. for tablets/MBB devices. Upgrading to phone that is not purchased at Full SRP or BYOD will require plan change.

Sprint Unlimited 55+ Plan: Reqs. new account activation. Acct holder must be 55 or older. 2 line max. Includes unlimited domestic calling, texting & data with 3G Mobile Hotspot VPN & P2P data. Discounted phones subject to add'l $25/mo./line. Third-party content/downloads are add’l charge. Plan not avail. for tablets/MBB devices. Select Int’l svcs are included see sprint.com/globalroaming.

Sprint Unlimited Military Plan: Includes unlimited domestic calling, texting, 500MB LTE MHS, VPN & P2P & data. MHS reduced to 3G speeds after 500MB/mo. Third-party content/downloads are add’l. charge. Plan not avail. for tablets or MBB devices. Select Int’l svcs are included for phone lines. See sprint.com/globalroaming. Subsidized devices incur an add'l. $25/mo. charge.

Better Choice Plan: No discounts apply to access charges & early upgrade add-on charge. Incl. unlimited domestic calling & texting. Data allowance as specified. Non-discounted phones req. you to sign up for leasing, pay full MSRP or bring your own capable phone. Third-party content/downloads are add’l. charge. Max. of 10 phone/tablet/MBB lines. Incl. sel. allotment of on-network shared data usage & 100MB off-network data usage. Add’l. on-network high-speed data allowance may be purch. at $15/GB. Add’l. off-network data can be added by opt in only for 25¢/MB for tablets/MBBs. Mobile Hotspot Usage pulls from your shared data & off-network allowances. High speed data is access to 3G/4G.Discounted Phones Access ($45): Inv. will show a term access charge of $45/mo./line charge until the customer enters into a new device transaction that does not have an annual term svc. agmt.

Unlimited Line on Us Plan: Includes unlimited domestic calling, texting, & data. Third-party content/downloads are add’l. charge. Plan not avail. for tablets or MBB devices. Select Int'l svcs. are included for phone lines with a credit check. See sprint.com/globalroaming. If any lines are deactivated during first 12 months, discount will end. Hold line: line will be charged taxes and fees while being held for future use. Call and cancel hold at any time. Offer not transferrable. Only available to intended recipient.

2GB Plan: No discounts apply (except AutoPay discounts). Includes unlimited domestic Long Distance calling and texting. Third-party content/downloads are add’l charge. Includes selected allotment of on-network data usage for phone and mobile hotspot use and 100MB off-network data usage. Add’l on-network high-speed data allowance may be purchased at $15/GB. Mobile Hotspot Usage pulls from your data and off-network allowances. High-speed data is access to 3G/4G. Add’l $25 line/mo. applies with subsidized phone until the customer enters into a new device transaction that does not have an annual term service agreement.

Unlimited Tablet Plan: Incl. unlimited texting on capable tablets & data with mobile optimized video streams at up to 480+ resolution, music at up to 500kbps, streaming gaming at up to 2 Mbps. Add Unlimited premium resolution streaming for add'l. $20/mo./line & get video streams at up to 1080+, music at up to 1.5 Mbps, gaming at up to 8 Mbps. Data deprioritization applies during times of congestion. After the 10GB, MHS, VPN & P2P usage will be limited to 2G speeds. Third-party content/downloads are add'l. charge. Int'l. svc. are not incl.

Watch Unlimited Plan: Includes unlimited data and texting on capable devices, while on the Sprint network. Third-party content/downloads are add’l charge. Int’l svcs are not included. Excludes roaming.

Sprint Drive 2GB/Mo Plan: Sprint 4G LTE data only. No roaming. After 60 minutes of idle time, hotspot may automatically turn off. MHS reduced to 2G speeds after data allowance.

Sprint Drive Unlimited Plan: Sprint 4G LTE data only. No roaming. SD video streams up to 480p, music up to 500 kbps, gaming up to 2 Mbps. Data deprioritization during congestion. After 60 minutes of idle time, hotspot may automatically turn off. Customers who use more than 50GB of data during a billing cycle on unlimited will be deprioritized during times & places where the Sprint network is constrained. See sprint.com/networkmanagement for details.

Mobile Broadband Plan: CL only. Autopay does not apply. Third-party content/downloads are add’l charge. Sprint may terminate service if off-network usage in a month exceeds: 100MB or a majority of KB. Prohibited use rules apply— see sprint.com/termsandconditions. Add’l. off-network data 25¢/MB for MBBs. Data Carryover: Only avail. for on-network domestic data. Unused mo. data allowance from prior mo. rounds up to nearest KB & carries over from mo.-to-mo. Total mo. data allowance, incl. carry over data, is capped at twice the original mo. data allowance. Unused carryover data is not redeemable for cash or credit, is not transferable & expires with plan change. Applies from first full mo. bill cycle.

Sprint Phone Connect: No plan discounts apply. Domestic only. Excl. text, data, fax & other landline svc. (e.g., home alarm). 911 svc. may not be same as landline 911.

Sprint Essentials and Sprint Value Essentials: Includes unlimited domestic calling, texting, and data, & 3G-speed MHS, VPN & P2P. Third-party content/downloads are add’l. charge. Plan not avail. for tablets or MBB devices. Select Int’l svcs. are included for phone lines with a credit check. Usage Limitations: To improve data experience for the majority of users, throughput may be limited, varied or reduced on the network. Sprint may terminate service if off-network roaming usage in a month exceeds: (1) 800 min. or a majority of min.; or (2) 200 MB or a majority of KB. Prohibited use rules apply — see sprint.com/termsandconditions.

Sprint Essentials 55+: Reqs. eBill & new account activation. Acct holder must be 55 or older. 2 line max. Includes unlimited domestic calling, texting & data with 3G Mobile Hotspot VPN & P2P data. Discounted phones subject to add'l $25/mo./line. Third-party content/downloads are add’l charge. Plan not avail. for tablets or MBB devices. Select Int’l svcs. are included for phone lines with a credit check.

Usage Limitations: To improve data experience for the majority of users, throughput may be limited, varied or reduced on the network. Sprint may terminate service if off-network roaming usage in a month exceeds: (1) 800 min. or a majority of min.; or (2) 200 MB or a majority of KB. Prohibited use rules apply — see sprint.com/termsandconditions..

Device Offers

All device offers are for a limited time unless otherwise specified and while supplies last. Credit approval required. Monthly credits for promotional device pricing, where applicable, end at end of term, early termination, early payoff, or upgrade—whichever occurs first.

5G devices: 5G is still developing; coverage not available in some areas. Not all devices & signals are compatible; may not support 5G tethering. Downlink only. Some uses may require certain plan or feature; see T-Mobile.com.

Trade-in offers: Eligible trade in phone must be unlocked, not lost/stolen, and not on a Sprint Lease. Customers must own trade-in device outright. Must be deactivated and all personal data deleted. Device will not be returned.

Watch Offers: Accounts without an active phone line will incur a $50/mo. charge.

Tablet Offers: Credits end at end of term, early termination, early payoff, or upgrade—whichever occurs first. Taxes and service charges excluded. No cash back. May not be combinable with other tablet offers. Requires activation at point of sale. Available to new and existing customers who have an active Sprint wireless phone line. Req. qualifying data plan and new activation. Only 1 Tablet Offer per account.

LG G8X ThinQ™ $100 Mastercard & Dual Screen Gift-with-Purchase Offer: ELIGIBILITY: The Offer is open only to current LG customers who are legal residents of the 50 United States, the District of Columbia (“D.C.”), US Virgin Islands or Puerto Rico who are 18 years of age or older at the time of redemption. Update! Due to extenuating circumstances, the Purchase Period for this promotion has been modified. The Purchase Period now ends on June 11, 2020 at 11:59:59 p.m. CT. Purchases made after this date will not qualify.

Device payment options

Lease (Sprint Flex): Monthly amount excludes tax. Credit approval required. Terms for all other customers will vary including amount due at signing & taxes/fees. Requires qualifying device & service plan. No equipment security deposit required. Upon completion of 18-mo. term, customer can continue to pay monthly lease amount, purchase or return the device. Customer is responsible for insurance and repairs. Early termination of lease/service: Remaining lease payments will be due immediately, and requires device return or payment of purchase option device price in lease.

24-Mo. Installments: Req. 24-mo. installment agmt, 0% APR & qualifying device & svc. plan. Device pricing for well-qualified customers. Models with higher memory config. may req. a down pymt. Mo. pymt. terms & down pymt. for all others will vary. Down pymt., unfinanced portion & sales tax (on full purch. price) due at purch. Early termination of 24-Mo. Installments/Svc.: If you cancel wireless svc., remaining balance on device becomes due.

Additional services

Amazon Prime Offer: Avail. content will vary. Streaming video content req. high-speed data connection. Data charges may apply.

iPhone Forever: With MAX plan & up to $800 in future trade-in value via monthly bill credits Limited-time offer. Trade in current eligible iPhone for a new eligible iPhone every 24+ months. Trade-in value is based on full retail price of trade-in device up to $800 & applied to retail price of new device; no cash value. Qualifying credit, device, & finance agreement on same eligible line required; contact us before cancelling service after upgrade to continue remaining bill credits, or credits stop & balance is due. Trading in before 24 months resets trade-in value and time to redeem. Program may end & is subject to change at any time. Up to $800 via trade-in credit & bill credits; must be active and in good standing on MAX plan to receive credits; allow 2 bill cycles. Max 1/line & 4/account. May not be combinable with some offers or discounts (e.g. other device promotions on same line & service discounts).

Galaxy Forever: Does not guarantee monthly payment amount, phone selection, or service plan rates. Upgrade after 12 payment as long as lease and early upgrades offered. Req. active line thru time of upgrade with min. 12 consecutive monthly service plan payments, new phone Lease Agreement, acct. in good standing, & give back of current eligible device in good & functional condition. After upgrade, remaining unbilled lease payments are waived. Upgrade does not include same generation model Galaxy, must be next generation Galaxy.

Annual Upgrades: Req. active line thru time of upgrade with min. 12 consecutive monthly payments, & add-on if required, new phone Lease, acct. in good standing, & give back of current eligible device in good & functional condition. After upgrade, remaining unbilled lease payments are waived. Add-on must be added within 30 days of purchase.

Clean Slate (formerly contract buyout) offer: Clean Slate: Amount based on ETF (early termination fee) charged or remaining phone balance. Req. port from other carrier to Sprint, remain active & in good standing for 30 days before card issuance & buyback of working phone in good condition (the device is unlocked, powers on and there are no broken, missing or cracked pieces) tied to offer. Phone must be deactivated & all personal data deleted. Device will not be returned. Reg, & submit final bill with ETF or phone balance w/in 60 days of switching at sprint.com/joinsprint. Allow 15 days after registration approval for Reward Card arrival. Excl. discounted phones, 100+ Corporate-liable, prepaid & ports made between Sprint or related entities. Prepaid Mastercard: Card is issued by MetaBank®, Member FDIC, pursuant to license by Mastercard International Incorporated. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated. No cash access or recurring payments. Unused funds will forfeit after the valid thru date. Card terms and conditions apply.

Overnight shipping: $14.95: Order by 1 p.m. EST Mon-Fri, get it the next business day. Some models are backordered. See sprint.com/ship for details. If the device you're ordering is backordered, we'll ship your device overnight as soon as it’s available.

Sprint Complete: Our protection plans must be added within 30 days of activating your device. For more information, visit sprintcomplete.com.

Other Terms: Offer/coverage not available everywhere or for all phones/networks. May not be combinable with other offers. Accounts that cancel lines within 30 days of activating on promo pricing may void savings. Restrictions apply. See store or sprint.com for details. © 2021 Sprint.

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