Enter the order information listed in your confirmation email to get your order status.
Order by 1 p.m. ET Mon–Fri, get it the next business day. Note: Because of the impact of COVID-19 on our carriers, your order may arrive later than usual. Details at sprint.com/ship
Order placed in a store? If your confirmation number begins with oc-gdrm or oc-ldrm your order will ship to the address provided at the time the order was placed. If your confirmation order begins with or-pdpm, the store will call you when your order is ready. All other store orders cannot be tracked online.
Questions about your order? Let's chat. Look for the Chat icon whenever you need assistance. If the Chat option is unavailable due to high chat volume or after live agent support hours (6 a.m. - 12 a.m. CST), please try again later.