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My order

Enter the order number listed in your confirmation email to get your order status. Your status is available 24 hours after the order was placed. 

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XX-XXXX-1234567 (include all dashes) or XXXX-O-12345678 (include all dashes). O is a letter.

More info

Order placed in a store? If your confirmation number begins with with oc-gdrm or oc-ldrm your order will ship to the address provided at the time the order was placed. If your confirmation order begins with or-pdpm, the store will call you when your order is ready. All other store orders cannot be tracked online.

Questions about your order? Let's chat. The "Chat" option is available 24/7, so just look for the Chat icon whenever you need assistance. If the Chat option is unavailable due to high chat volume, please try again later. 

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