Reset your Password
Enter your username and either your account last name or account number, and we'll help you reset your password.
Just need to pay your bill?
Express payment is simple and quick. You can pay your bill without signing in.
2-step verification
Step 2:
Retrieve the verification code we just sent.
Check your messaging or email app and enter the code in the field below.
This helps keep your account safe. We just sent a verification code via text to
Look for that text and enter the code in the field below.
Wrong input
Didn't get your code?
The code was sent to If you did not receive it, ensure short-code 9329 is not blocked in your messaging app, and then click resend code.Provide PIN / security answer
Enter the last 4 digits of the account owner’s Social Security Number and PIN or answer security question.
If your PIN or security answer is incorrect, or you can't receive texts to a number on your account, you will need to visit a Sprint store to verify your identity. Customer Care cannot verify your identity over the phone.