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Program Details for the Sprint and Boost Mobile Trainer Rewards Program

Sprint and Boost Mobile allow children under 13 to participate in the Pokémon GO Mobile Trainer Rewards program with their parent’s consent. The Trainer Rewards program allows a registered participant to earn points that may be redeemed for prizes and to compete against other trainers. When a person under the age of 13 years old attempts to register for the Trainer Rewards program, we will ask for a parent or guardian email address before we collect any personal information from the child. We will send the parent or guardian an email at that address (through our service provider, Razz Interactive) notifying them that their child has attempted to register for the program and provided the parent or guardian’s email for the purpose of seeking consent to participate. Once a parent responds to that email providing their affirmative consent as set forth in the notification, we will send back a one-time link to allow the parent or guardian to create their child’s Trainer Rewards account. After the child’s account is created, we will send an account PIN code to the parent’s or guardian’s email address for future use as a way for the parent or guardian to confirm their identity with Sprint or Boost Mobile.

For the Trainer Rewards program, children’s email addresses are used to send account related emails. Sprint and Boost Mobile do not share any information about your child with third parties except to protect the security and integrity of our service, to respond to judicial process, to provide information to law enforcement as permitted by law, or with our service providers if necessary for them to perform a business, professional, or technology support function for us. We do not collect any information beyond what is required to create the Trainer Rewards account.  For more information on how we protect your child’s data, please view our privacy policy here (for Sprint) and here (for Boost Mobile).

If your child is participating in Sprint and Boost Mobile’s Trainer Rewards program, we allow parents or guardians to access, change, or delete the personally identifiable information that we have collected from their child by contacting us at officeofprivacy@sprint.com and providing (1) the child’s email address on the account and (2) the registration PIN that we provided as part of the registration process. If you believe your child is participating in Sprint and Boost Mobile’s Trainer Rewards program without your consent, please feel free to contact us using the contact information below. A valid request to delete personal information will be accommodated within a reasonable time.

 

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