Call Blocking Redress: Information about reporting calls that were inadvertently blocked.
We are committed to the fight against robocalls. That’s why all Sprint customers can enjoy free scam protection.
For businesses who want to make sure their business calls are not inadvertently blocked, we encourage the use of the free website https://freecallerregistry.com, which will allow businesses to register their business number(s) and name, so their calls to customers are recognized as legitimate. Sprint customers can use the free website https://reportarobocall.com/trf/ to report calls that were improperly identified or blocked. Sprint customers can disable call blocking at any time. Businesses or Sprint customers can also call T-Mobile at 1-888-211-4727 for assistance.