If you received a T-Mobile SIM in the packaging shown below, please follow the enclosed instructions or visit www.sprint.com/sim to activate.
If you need additional support, visit a T-Mobile store, chat with us online, or call us at 888-211-4727 (or dial *2). We’ll help you through the process.
If you don’t have a T-Mobile SIM, you can order a free SIM.
I received a T-Mobile SIM with my phone order. What do I do?
Please contact us before inserting the T-Mobile SIM or carefully follow the instructions on Sprint.com/SIM. If you’re upgrading your device you can go to sprint.com and follow the Device Swap flow.