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It’s Time To Join The T-Mobile Network

To get set up, we’ll help you move all eligible lines to the T-Mobile network. All Sprint customers will need to complete this step to transition their billing accounts and start enjoying the full T-Mobile experience. Log in now to see your next step.

Here's Some Of What You Can Expect


We’ve united and are combining our resources to bring customers the coverage, service, and value they deserve. We are taking things to an entirely new level!

  • We’re building a transformative nationwide 5G network that will drive innovation and connect every American. With T-Mobile’s low-band, Sprint’s mid-band, and other spectrum, we’ll build the highest-capacity nationwide network in U.S. history.

Short Answer: Everything the Un-carrier has always stood for—SUPERCHARGED!

  • T-Mobile customers should expect everything the Un-carrier has ALWAYS stood for: treating customers right, the best value in wireless, and competitive pricing.
  • With 14 times more total capacity in the next six years than T-Mobile would have had alone, we will have the highest capacity network in U.S. history.
  • T-Mobile is committed to offering 5G access and the best rate plans at low prices, now and in the future, so all customers can reap the benefits of a supercharged Un-Carrier network at a great value.
  • And T-Mobile has committed to delivering the same or better rate plans for at least three years—that includes access to 5G, even for prepaid and Lifeline customers.
  • T-Mobile already has the largest nationwide 5G network, and we plan to offer 5G to 99% of the U.S. population in the next six years.
  • T-Mobile’s award-winning Team of Experts (TEX) model will continue to expand into every current and planned customer experience center.

Short Answer: The majority of Sprint stores have been updated with T-Mobile branding and a fresh coat of magenta paint, and most T-Mobile branded stores can serve both Sprint and T-Mobile customers.

  • With a few exceptions, our stores and store employees can now serve Sprint and T-Mobile customers as well as new T-Mobile customers. In these stores, Sprint and T-Mobile customers can walk in and the employees will be able to say, “Yes, we can help you!”