Sprint Is Now T-Mobile

We’ve united and are combining our resources to bring customers the coverage, service, and value they deserve. We are taking things to an entirely new level!

• We’re building a transformative nationwide 5G network that will drive innovation and connect every American. With T-Mobile’s low-band, Sprint’s mid-band, and other spectrum, we’ll build the highest-capacity nationwide network in U.S. history.

Short Answer: Everything the Un-carrier has always stood for—SUPERCHARGED!

• T-Mobile customers should expect everything the Un-carrier has ALWAYS stood for: treating customers right, the best value in wireless, and competitive pricing.
• With 14 times more total capacity in the next six years than T-Mobile would have had alone, we will have the highest capacity network in U.S. history.
• T-Mobile is committed to offering 5G access and the best rate plans at low prices, now and in the future, so all customers can reap the benefits of a supercharged Un-Carrier network at a great value.
• And T-Mobile has committed to delivering the same or better rate plans for at least three years—that includes access to 5G, even for prepaid and Lifeline customers.
• T-Mobile already has the largest nationwide 5G network, and we plan to offer 5G to 99% of the U.S. population in the next six years.
• T-Mobile’s award-winning Team of Experts (TEX) model will continue to expand into every current and planned customer experience center.

Short Answer: The majority of Sprint stores have been updated with T-Mobile branding and a fresh coat of magenta paint, and most T-Mobile branded stores can serve both Sprint and T-Mobile customers.

• With a few exceptions, our stores and store employees can now serve Sprint and T-Mobile customers as well as new T-Mobile customers. In these stores, Sprint and T-Mobile customers can walk in and the employees will be able to say, “Yes, we can help you!”