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Ways To Get Your Free Line


Starting November 10, 2022, for a limited time, existing customers with 2 or more paid voice lines on an eligible plan can add 1 new voice line and get it for free.  Here’s how:

  • You must have at least 2 paid voice line on your account, then activate 1 new voice line on a qualifying plan to get the line for free via monthly bill credits.
  • Your new line must be activated through Customer Care, Telesales, or one of our Retail stores.
  • The free voice line will be redeemed via bill credits and will be applied monthly to the new line activated during the promotional period. Customers on plans with additional taxes and fees will receive credits for the monthly service price of their line but will be responsible for all applicable taxes and fees. Device Connection Charge is applicable to any new lines added.
  • The new line must be activated or ordered during the promotional period.  Your required paid voice lines must remain active to continue receiving bill credits. 
  • A maximum of 1 free line may be added per account during the promotion.

Our Unlimited Basic, Unlimited Plus, Unlimited Premium, Unlimited Freedom, Unlimited Value, Unlimited Savings, Sprint Essentials, Sprint ONE and Sprint MAX plans that can add lines are eligible.  Talk to one of our experts to make sure you are on the best plan for your needs!

You can keep the promotional pricing as long as you maintain a qualifying plan and eligible line count.

If you cancel service on any of your lines within 12 months, change line types or migrate to an ineligible plan, you’ll lose the monthly bill credit for the free line. Additionally, if you cancel service on the line receiving the bill credits, you will lose the monthly bill credit for the line.

This promotion can not be combined on the same line with device purchases via our monthly payment plans. Talk to one of our experts to ensure you get the best promotion you are eligible for.

No, this promotion is not available on these plans.

Yes, to qualify the new line must be voice lines. Other line types are not eligible for this promotion. 

No, to get 1 free voice line as an existing customer, you must have at least 2 paid voice lines on an eligible Sprint plan, and then you will need to activate 1 additional voice line on your account. The new line will be eligible to be free via monthly bill credits. You must maintain all lines in order to keep the discount.

No, this offer only allows one additional free voice line per account. 

Sprint customers with select business account types are eligible for the promotion through our Retail stores or Customer Care only.  Talk to one of our experts to find out if your account qualifies.

If your account is past due but active, your free line credit will remain. If you are past due and suspended, your offer credit is also suspended and will resume once the account is back in active status. 

You’re never required to use Autopay, but you’ll get a monthly discount on qualifying voice plans if you do.

In most cases, you’ll see your free line credit on your first bill. If the credit is not applied on the first bill, two credits will appear on the second bill.

Yes!  This free line is eligible to migrate to an eligible T-Mobile plan once you begin seeing the monthly credits on your bill.