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Important shipping information

Delayed shipping

The following devices are currently out-of-stock in our warehouse and experiencing delays. Dates below are estimates and may change as inventory becomes available.

Apple iPhone 11 Pro Max Pre-Order

Storage Color Status
64 GB Midnight Green Ships by 10/4 - 10/11
64 GB Space Gray Ships by 9/20 - 9/27
64 GB Silver Ships by 10/18 - 10/25
64 GB Gold Ships by 9/20 - 9/27

Apple iPhone 11 Pro Max Pre-Order

Storage Color Status
256 GB Midnight Green Delivers 9/20
256 GB Space Gray Delivers 9/20
256 GB Silver Delivers 9/20
256 GB Gold Delivers 9/20

Apple iPhone 11 Pro Max Pre-Order

Storage Color Status
512 GB Midnight Green Delivers 9/20
512 GB Space Gray Ships by 9/27 - 10/4
512 GB Silver Delivers 9/20
512 GB Gold Delivers 9/20

Apple iPhone 11 Pre-Order

Storage Color Status
64 GB Purple Delivers 9/20
64 GB White Delivers 9/20
64 GB (PRODUCT)RED Delivers 9/20
64 GB Black Delivers 9/20
64 GB Green Delivers 9/20
64 GB Yellow Delivers 9/20

Apple iPhone 11 Pre-Order

Storage Color Status
128 GB Purple Ships by 9/27 - 10/4
128 GB White Delivers 9/20
128 GB Yellow Delivers 9/20
128 GB Green Ships by 9/21 -10/1
128 GB Black Delivers 9/20
128 GB (PRODUCT)RED Delivers 9/20

Apple iPhone 11 Pre-Order

Storage Color Status
256 GB White Delivers 9/20
256 GB Yellow Delivers 9/20
256 GB Green Delivers 9/20
256 GB Black Delivers 9/20
256 GB (PRODUCT)RED Ships by 9/21 - 10/1
256 GB Purple Ships by 10/11 - 10/18

Apple iPhone 11 Pro Pre-Order

Storage Color Status
512 GB Midnight Green Delivers 9/20
512 GB Space Gray Delivers 9/20
512 GB Silver Delivers 9/20
512 GB Gold Delivers 9/20

Apple iPhone 11 Pro Pre-Order

Storage Color Status
64 GB Midnight Green Ships by 9/20 - 9/27
64 GB Space Gray Delivers 9/20
64 GB Silver Delivers 9/20
64 GB Gold Ships by 9/27 - 10/4

Apple iPhone 11 Pro Pre-Order

Storage Color Status
256 GB Midnight Green Ships by 10/11 - 10/18
256 GB Space Gray Ships by 9/27 - 10/4
256 GB Silver Ships by 10/18 - 10/25
256 GB Gold Ships by 10/4 - 10/11

Apple iPad (7th generation)

Storage Color Status
128 GB Gold Ships by 10/4 - 10/10
128 GB Silver Ships by 10/4 - 10/10
128 GB Space Gray Ships by 10/4 - 10/10

Apple iPad (7th generation)

Storage Color Status
32 GB Gold Ships by 10/4 - 10/10
32 GB Silver Ships by 10/4 - 10/10
32 GB Space Gray Ships by 10/4 - 10/10

Apple Watch 5 - Stainless Steel

Storage Color Status
44 mm Space Black Case / Milanese Loop Ships by 10/4 - 10/10

Apple Watch 5 Nike

Storage Color Status
44 mm Gray Case / Black Band Ships by 10/11 - 10/18

Apple Watch 5 - Aluminum

Storage Color Status
40 mm Gold Case / Pink Band Ships by 9/20 - 9/26
40 mm Silver Case / White Band Ships by 9/27 - 10/3
40 mm Gray Case / Black Band Ships by 9/20 - 9/26

Apple Watch 5 - Aluminum

Storage Color Status
44 mm Gold Case / Pink Band Ships by 9/20 - 9/26
44 mm Silver Case / White Band Ships by 9/20 - 9/26
44 mm Gray Case / Black Band Ships by 9/20 - 9/26

Walgreens Pickup

  • Order online or by phone (1-800-Sprint1), package will arrive at pickup location within in 3-5 business days 
  • Must pick up package within 5 business days of delivery date 
  • Restrictions apply

Standard shipping

  • Order by 1 p.m. EST, you will get it in 3-5 business days (Mon-Fri).
  • Excludes holidays and devices listed in the delayed shipping section below.
  • Weekend deliveries are currently unavailable.

Overnight shipping

  • Order by 1 p.m. EST Mon-Fri , you'll get it the next business day (Mon-Fri). 
  • Excludes holidays and devices listed in the delayed shipping section below.
  • Orders placed after 1 p.m. on Friday or any time Saturday or Sunday will deliver in 2 business days.
  • Weekend deliveries are currently unavailable. 

Additional processing

Some orders require additional processing. For example:

Credit authorization:

  • Insufficient or inaccurate information provided 
  • Incomplete payment 
  • Additional validations
  • We'll do our best to contact you via phone or email right away if there is a problem with your order and provide a new shipping estimate at that time.
Device Latest shipping estimates
All other phones, tablets and mobile broadband devices Available NOW

Order status

24 hours after you successfully place your order, you can track its status online using the order number provided on your order confirmation email.

You will receive a shipping confirmation email informing you of the specific carrier used for delivery, as well as a shipment tracking number for your order. Your order is not complete until you receive this email.

If you have questions or concerns regarding your order, 24 hour Chat assistance is available at sprint.com/myorder.

Shipping policies

Orders cannot be shipped to a P.O. Box, military APO/FPO or international address.

When purchasing a phone for a new account, we require that the shipping address match the billing address on the credit card that you are using to place the order. This helps protect you from theft or fraud because the address you enter is verified.

All online government orders are shipped via United States Postal Service Priority Mail (some areas may take up to a week for order processing and delivery).

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