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  • Monitor data usage
  • View or pay bills
  • Update account preferences
  • Get custom deals and offers
Federal Agencies Only: To access your online account, please contact us. More Info
Need to quickly pay your bill?
Federal Agencies Only: To access your online account, please contact us. More Info
Buy at and pick up in store.

Thinking of upgrading your phone during your lunch break? Can’t seem to find the time to squeeze in time to browse at the store? You’re a busy person and we get it. We’d like to help. Order your items online and set a pickup time that works for you. We’ll be waiting with your order at your local Sprint store, ready for a one-on-one setup session.

How It Works




Shop on and choose the ‘In-Store Pickup’ option during checkout.



Choose Pickup Time and Location

Orders are ready in as little as two hours. Let us know when you’re coming by and we’ll make sure to have your order ready by the time you arrive. 



Back up your devices

We’ll let you in on a little secret: Backing up your data saves time. If you’re picking up a new phone, please come with your current phone and its most recent backup. We want to make sure you have all of your important pictures, calendars and contacts on your new device in a timely manner.

Need help backing up your data?



Head to the store

Be sure to bring a government-issued ID matching the name on your order, the card used to place your order and a copy of your confirmation email. We wouldn’t want your new device to end up in the wrong hands. 

Delivery Option

Select ‘Free in-store pickup’ on the Delivery options screen.

delivery application

Pickup Info

After choosing your pickup store, select a time and date that works best for your schedule.

application time



No Cost to You

Completely free. Never a fee! 

Convenient Pickup Times

Reserve a time that works for you and your schedule. 


In Person One-on-One Support

Got questions? We’ve got answers! We’ll make sure your devices are up and running before you leave. 


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Session Modal

Do you want to continue?

For security reasons, your session will time out in 2 minutes unless you choose to continue.


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Easily view or pay bills, update your account preferences, monitor data usage, upgrade online and get special offers.

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