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2011 Sustainability Scorecard


In addition to CR Operating Priorities and performance objectives, we have a measurement and reporting system that tracks sustainability performance year over year. We use our Sustainability Scorecard to report progress against our long-term environmental goals, both internally and externally. Internally, the scorecard allows us to keep our annual performance in perspective, showing us where we've come from and where we need to go. Externally, it fulfills an important responsibility to share our progress with our communities, customers, vendors, partners and other interested third parties. Transparency and accountability are the cornerstones of a strong CR program — which means clear, consistent metrics are absolutely vital. Sprint's Sustainability Scorecard also provides a forecast for each goal with a green, yellow or red status based on our current and projected performance.

The end-of-year 2011 scorecard is below. All but three goals have a solid green forecast, meaning performance is on target to achieve the majority of our 2017 environmental goals.

The areas where we need to improve our performance are coded as yellow or red, with explanations and next steps outlined below.

  • Renewable Energy (Red): The red indicator for our renewable-energy goal shows that during 2011, we did not have a formal plan on how we would achieve this goal. We established a CR Working Committee focused on renewable energy in the second half of 2011. The team spent several months meeting with suppliers from across the renewable-energy supply chain and determined that Sprint's best approach will be to explore long-term Power Purchase Agreements (PPAs) while purchasing RECs in the near term. We purchased 20,000 MWH of RECs in August 2011 that increased our total renewable energy spend to just over 3 percent. The team will provide its next recommendations to senior management in mid-2012.
  • Phone Recycling (Yellow): The yellow indicator for our phone-recycling goal shows that we have a plan, but that the plan may not be sufficient to allow us to achieve our 2017 goal. Although we made significant progress in our phone-recycling efforts in 2011, improving from just under 36 percent to 39 percent, we remain concerned about our ability to achieve our goal of 90 percent. We provide a detailed explanation of our concerns and measurement approach in the results section of our device recycling content.
  • Operational Waste (Yellow): The yellow indicator is a change from our 2010 results. As Sprint has come to better understand the waste generated by nearly 2,300 manned sites across the U.S. and the limitations of our reporting capabilities, we're unfortunately unable to accurately capture our 2007 baseline. We've therefore modified our approach to this goal and are working to create a new baseline, which we expect to have by the end of 2013 (or sooner). We're not yet certain whether we'll need to change the goal; we provide a detailed explanation of our challenges and plans in the operational waste section of this site.