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| Level 1 | |
|---|---|
| Billing/Directory | |
| Vicky Money | 290-724-1547 |
| Service Order | |
| Debra Rodderick | 260-724-1628 |
| Kathy Vaughn | 352-326-1654 |
| Joann Noonan | 260-724-1546 |
| Level 2 | |
| Billing/Directory | |
| Tracy Roudebush | 260-724-1616 |
| Service Order | |
| Steve Lederle | 260-724-1743 |
| Dallas James | 260-724-1678 |
| Beth Monroe | 260-724-1632 |
| Tracy Roudebush | 260-724-1616 |
| Barbara White Tuggerson | 352-326-1116 |
| Level 3 | |
| NEAC Customer Service Manager | |
| Scott Nolan | 260-724-1691 |
| Level 4 | |
| NEAC Manager | |
| Mike Downey | 260-724-1579 |
| Level 5 | |
| Director | |
| Melissa Closz | 913-534-2664 |
| IRES Support | |
| Dallas James | 260-724-1678 |