(888) 883-1484

Option 1 - Resale

The 10-digit telephone number and OCN number will be needed to ensure proper handling.

Resale Escalation Contacts

Option 2 - Special or Switched Access

Please use one of the following lists for assistance in escalating an existing Special Access or Switched Access ticket:

FL, NC, SC, TN and VA
KS, IN, MN, MO, NE, NV, NJ, OH, OR, PA, TX, WA and WY

Option 3 - Other Services

Other Escalation Contacts